Lifespan
Summary
This role provides onsite support at Newport and the Miriam Hospitals. The Employee and Labor Relations Specialist serves as the initial contact and liaison for intake and assessment of employee concerns, investigations, grievances, and performance improvement. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. Core Success Factors
Instill Trust and Value Differences Patient and Community Focus and Collaborate Responsibilities
Manage employee and labor relations inquiries related to policies, procedures, and collective bargaining agreements; refer complex matters to appropriate HR Business Partner. Conduct interviews and gather information for employee relations matters such as harassment allegations, work complaints, investigations, counseling, grievances, compliance investigations, social media investigations, terminations, or other concerns; inform appropriate HR staff when additional investigation is required and recommend solutions to HRBPs, including possible corrective action and/or termination based on legal risk factors to the organization. Ensure relevant documentation is completed and maintained. Assist with reductions in force and union bumping process during reorganizations. Consult and provide guidance to managers to effectively manage and improve the performance of their staff and teams and build better self‑sufficiency including:
Reviewing performance improvement documentation Witnessing counseling meetings as needed Providing termination and unemployment claim support as needed Managing grievance procedures in partnership with HRBP
Resource for managers to escape HR issues; partner with HRSC to effectively resolve issues in a timely manner. Liaison between Centers of Excellence and supported business units. Assist with recordkeeping related to corrective actions, grievances, terminations, transfers with tracking systems. Maintain knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources. Assist with preparation of and provide input in the development of policies, procedures, documents, reports, and labor agreements. Assist with the preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations. Review talent data in Power BI including exit interview data and share themes with HRBP. Facilitate the review of reasonable accommodations and interactive process, escalating LOA issues, ensuring appropriate resources are engaged. Engage and consult with internal legal counsel as appropriate based on potential legal risk factors to the organization. Facilitate training sessions related to assigned programs as needed. Identify patterns (behavioral, policy abuse, metrics) and share insights with HRBPs that will help drive organizational change. Maintain effective communication and positive relationships with managers to promote positive customer satisfaction. Perform other duties as assigned. Minimum Qualifications
Education: Bachelor's degree in human resources, Labor Relations, Business, or related field preferred; or equivalent work experience. Certification: PHR/SPHR preferred. Experience: Minimum of three years in a role that involves regular engagement with employees and all levels of management. Skills: Strong background in communication, resolving workplace issues, problem‑solving, analytical thinking, and multitasking in a fast‑paced environment. Demonstrate collaborative approach, business acumen, negotiation, conflict management/resolution skills. Ability to influence multiple layers of management. Effective interpersonal skills, cultural competence and agility. Ability to work in an environment that includes complex issues that contain emotional components and time‑sensitive situations while balancing multiple tasks with varying levels of priority. Excellent verbal and written communication skills and relationship building skills. Knowledge: Thorough understanding of laws, regulations, and guidelines related to HR and contract. Supervision: None. Pay Range
$63,209.33-$104,335.50 EEO Statement
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location
Corporate Headquarters – 15 LaSalle Square, Providence, Rhode Island 02903 Work Type
M-F 8:00am-5:00pm Work Shift
Day Daily Hours
8 hours Driving Required
Yes
#J-18808-Ljbffr
This role provides onsite support at Newport and the Miriam Hospitals. The Employee and Labor Relations Specialist serves as the initial contact and liaison for intake and assessment of employee concerns, investigations, grievances, and performance improvement. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. Core Success Factors
Instill Trust and Value Differences Patient and Community Focus and Collaborate Responsibilities
Manage employee and labor relations inquiries related to policies, procedures, and collective bargaining agreements; refer complex matters to appropriate HR Business Partner. Conduct interviews and gather information for employee relations matters such as harassment allegations, work complaints, investigations, counseling, grievances, compliance investigations, social media investigations, terminations, or other concerns; inform appropriate HR staff when additional investigation is required and recommend solutions to HRBPs, including possible corrective action and/or termination based on legal risk factors to the organization. Ensure relevant documentation is completed and maintained. Assist with reductions in force and union bumping process during reorganizations. Consult and provide guidance to managers to effectively manage and improve the performance of their staff and teams and build better self‑sufficiency including:
Reviewing performance improvement documentation Witnessing counseling meetings as needed Providing termination and unemployment claim support as needed Managing grievance procedures in partnership with HRBP
Resource for managers to escape HR issues; partner with HRSC to effectively resolve issues in a timely manner. Liaison between Centers of Excellence and supported business units. Assist with recordkeeping related to corrective actions, grievances, terminations, transfers with tracking systems. Maintain knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources. Assist with preparation of and provide input in the development of policies, procedures, documents, reports, and labor agreements. Assist with the preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations. Review talent data in Power BI including exit interview data and share themes with HRBP. Facilitate the review of reasonable accommodations and interactive process, escalating LOA issues, ensuring appropriate resources are engaged. Engage and consult with internal legal counsel as appropriate based on potential legal risk factors to the organization. Facilitate training sessions related to assigned programs as needed. Identify patterns (behavioral, policy abuse, metrics) and share insights with HRBPs that will help drive organizational change. Maintain effective communication and positive relationships with managers to promote positive customer satisfaction. Perform other duties as assigned. Minimum Qualifications
Education: Bachelor's degree in human resources, Labor Relations, Business, or related field preferred; or equivalent work experience. Certification: PHR/SPHR preferred. Experience: Minimum of three years in a role that involves regular engagement with employees and all levels of management. Skills: Strong background in communication, resolving workplace issues, problem‑solving, analytical thinking, and multitasking in a fast‑paced environment. Demonstrate collaborative approach, business acumen, negotiation, conflict management/resolution skills. Ability to influence multiple layers of management. Effective interpersonal skills, cultural competence and agility. Ability to work in an environment that includes complex issues that contain emotional components and time‑sensitive situations while balancing multiple tasks with varying levels of priority. Excellent verbal and written communication skills and relationship building skills. Knowledge: Thorough understanding of laws, regulations, and guidelines related to HR and contract. Supervision: None. Pay Range
$63,209.33-$104,335.50 EEO Statement
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location
Corporate Headquarters – 15 LaSalle Square, Providence, Rhode Island 02903 Work Type
M-F 8:00am-5:00pm Work Shift
Day Daily Hours
8 hours Driving Required
Yes
#J-18808-Ljbffr