Quality Custom Distribution
Human Resources Supervisor
Job Summary:
This role provides HR support to more than 100 associates at our Minneapolis, MN Distribution Center. It is a full-time, onsite position, Monday-Friday, 8:00 a.m.-5:00 p.m. (Remote work is not available).
Essential Functions
Provide guidance, support, and issue resolutions for employees on a wide range of HR topics, including new hire orientation, benefits counseling, payroll, safety practices, drug and alcohol testing, and workplace conduct policies.
Ensure all required federal and state labor regulations (e.g., FLSA, FMLA, EEO, ADA, Title VII) are properly communicated and visibly posted, maintaining full compliance and fostering a well-informed, safe, and respectful work environment.
Oversee recruitment, selection, placement, and onboarding of exempt, non-exempt, and hourly associates to achieve required staffing levels and ensure selection of highly qualified candidates. Maintain and update staffing trackers weekly to monitor progress, identify gaps, and support proactive workforce planning.
Conduct new hire orientation sessions to ensure a smooth onboarding experience, familiarise employees with company policies and culture, and set the foundation for long-term success.
Provide guidance to managers and supervisors regarding implementation of HR policies and procedures to ensure fair and compliant human resources practices.
Conduct and document workplace investigations, including harassment or discrimination concerns, and provide evidence-based guidance and recommendations to managers and the Regional HR Manager to ensure fair, timely resolution and a safe, compliant work environment.
Ensure completion and timely follow‑up of 30‑, 60‑, and 90‑day new‑hire reviews by coordinating with managers, tracking compliance, and auditing documentation to verify accuracy and program effectiveness.
Coordinate and deliver HR‑related training programs for managers and employees, including onboarding, compliance, performance management, and company policies. Identify training needs, track completion, and ensure programs meet regulatory requirements and organisational goals.
Manage and process weekly payroll, including audits, PTO balance reconciliation, and timely entry of progressive wage increases.
Oversee the maintenance and organisation of all HR records, including personnel files, new hire documentation, I‑9 forms, and policy manuals. Ensure accuracy, confidentiality, and compliance with company standards and federal/state regulations while driving consistent updates and best‑in‑class record‑keeping practices.
Communicate HR policies, procedures, and programmes to ensure employees are well‑informed, supported, and consistently operate in compliance with company standards and regulatory requirements.
Administer performance management and appraisal programmes to ensure effectiveness, consistency, and alignment with organisational goals.
Implement safety programmes and practices to ensure compliance with GSF standards and regulatory agencies (e.g., OSHA, DOT), promoting a safe and healthy environment for all associates.
Manage the workers’ compensation programme, including reporting incidents, coordinating claims with carriers, supporting injured employees, ensuring timely documentation, and tracking case progress. Collaborate with managers to implement return‑to‑work programmes and safety improvements while maintaining compliance with all applicable federal and state regulations.
Administer and monitor employee leave programmes, including FMLA, short‑ and long‑term disability, and other statutory or company‑provided leaves. Ensure timely processing, accurate documentation, and compliance with federal, state, and company policies. Provide guidance to managers and employees on leave eligibility, return‑to‑work requirements, and accommodations, while maintaining confidentiality and supporting workforce continuity.
Perform other related and assigned duties as necessary.
Performance Categories
Ensure accuracy, timeliness, and quality in all HR processes, documentation, and initiatives.
Manage multiple priorities while maintaining organised, precise records.
Recruit, hire, and retain qualified employees to support organisational goals.
Support employee development through training, coaching, and onboarding programmes.
Communicate clearly and professionally with employees, managers, and leadership.
Collaborate effectively within HR and across departments to achieve shared objectives.
Model professionalism, integrity, and a positive attitude in all interactions.
Promote and enforce workplace safety standards and regulatory compliance.
Education / Certification Minimum Qualifications:
Bachelor’s degree in business administration, human resources, or a related field from an accredited college or university. PHR and/or SPHR certification from SHRM or a college plus demonstrated years of experience may be considered in lieu of a degree.
Experience 5 to 10 years of experience in general human resources, including at least 5 years in a supervisory or HR management role.
Knowledge, Skills, and Abilities
Relevant safety policies, practices, and procedures (Expert).
General human resources policies and procedures (Expert).
Federal, state, and local labour laws and regulations (Expert).
Employee relations concepts and best practices (Journey).
Supervisory and leadership concepts and techniques (Journey).
HR information systems and related computer applications (Journey).
PC software including word processing and spreadsheets (Journey).
Benefits administration, including health, insurance, retirement, and other programmes (Journey).
Government policies and regulations related to HR programmes (Expert).
Recruitment, selection, and retention strategies (Journey).
Performance management and appraisal processes (Journey).
Training and employee development programmes (Journey).
Diversity, equity, and inclusion concepts and compliance (Journey).
Skills and Abilities
Communicate clearly and professionally with employees verbally and in writing.
Build and maintain effective working relationships at all levels.
Identify issues or irregularities early and take appropriate steps to resolve them.
Prepare comprehensive administrative and technical documents, reports, and correspondence.
Deliver engaging presentations to employees and other stakeholders.
Train employees in HR policies, procedures, and best practices.
Travel as needed by airplane or automobile to support HR operations.
Work effectively in a dynamic business environment, maintaining high standards of quality and customer service.
Demonstrate behaviour and decision‑making that reflect GSF’s values and creed.
#J-18808-Ljbffr
This role provides HR support to more than 100 associates at our Minneapolis, MN Distribution Center. It is a full-time, onsite position, Monday-Friday, 8:00 a.m.-5:00 p.m. (Remote work is not available).
Essential Functions
Provide guidance, support, and issue resolutions for employees on a wide range of HR topics, including new hire orientation, benefits counseling, payroll, safety practices, drug and alcohol testing, and workplace conduct policies.
Ensure all required federal and state labor regulations (e.g., FLSA, FMLA, EEO, ADA, Title VII) are properly communicated and visibly posted, maintaining full compliance and fostering a well-informed, safe, and respectful work environment.
Oversee recruitment, selection, placement, and onboarding of exempt, non-exempt, and hourly associates to achieve required staffing levels and ensure selection of highly qualified candidates. Maintain and update staffing trackers weekly to monitor progress, identify gaps, and support proactive workforce planning.
Conduct new hire orientation sessions to ensure a smooth onboarding experience, familiarise employees with company policies and culture, and set the foundation for long-term success.
Provide guidance to managers and supervisors regarding implementation of HR policies and procedures to ensure fair and compliant human resources practices.
Conduct and document workplace investigations, including harassment or discrimination concerns, and provide evidence-based guidance and recommendations to managers and the Regional HR Manager to ensure fair, timely resolution and a safe, compliant work environment.
Ensure completion and timely follow‑up of 30‑, 60‑, and 90‑day new‑hire reviews by coordinating with managers, tracking compliance, and auditing documentation to verify accuracy and program effectiveness.
Coordinate and deliver HR‑related training programs for managers and employees, including onboarding, compliance, performance management, and company policies. Identify training needs, track completion, and ensure programs meet regulatory requirements and organisational goals.
Manage and process weekly payroll, including audits, PTO balance reconciliation, and timely entry of progressive wage increases.
Oversee the maintenance and organisation of all HR records, including personnel files, new hire documentation, I‑9 forms, and policy manuals. Ensure accuracy, confidentiality, and compliance with company standards and federal/state regulations while driving consistent updates and best‑in‑class record‑keeping practices.
Communicate HR policies, procedures, and programmes to ensure employees are well‑informed, supported, and consistently operate in compliance with company standards and regulatory requirements.
Administer performance management and appraisal programmes to ensure effectiveness, consistency, and alignment with organisational goals.
Implement safety programmes and practices to ensure compliance with GSF standards and regulatory agencies (e.g., OSHA, DOT), promoting a safe and healthy environment for all associates.
Manage the workers’ compensation programme, including reporting incidents, coordinating claims with carriers, supporting injured employees, ensuring timely documentation, and tracking case progress. Collaborate with managers to implement return‑to‑work programmes and safety improvements while maintaining compliance with all applicable federal and state regulations.
Administer and monitor employee leave programmes, including FMLA, short‑ and long‑term disability, and other statutory or company‑provided leaves. Ensure timely processing, accurate documentation, and compliance with federal, state, and company policies. Provide guidance to managers and employees on leave eligibility, return‑to‑work requirements, and accommodations, while maintaining confidentiality and supporting workforce continuity.
Perform other related and assigned duties as necessary.
Performance Categories
Ensure accuracy, timeliness, and quality in all HR processes, documentation, and initiatives.
Manage multiple priorities while maintaining organised, precise records.
Recruit, hire, and retain qualified employees to support organisational goals.
Support employee development through training, coaching, and onboarding programmes.
Communicate clearly and professionally with employees, managers, and leadership.
Collaborate effectively within HR and across departments to achieve shared objectives.
Model professionalism, integrity, and a positive attitude in all interactions.
Promote and enforce workplace safety standards and regulatory compliance.
Education / Certification Minimum Qualifications:
Bachelor’s degree in business administration, human resources, or a related field from an accredited college or university. PHR and/or SPHR certification from SHRM or a college plus demonstrated years of experience may be considered in lieu of a degree.
Experience 5 to 10 years of experience in general human resources, including at least 5 years in a supervisory or HR management role.
Knowledge, Skills, and Abilities
Relevant safety policies, practices, and procedures (Expert).
General human resources policies and procedures (Expert).
Federal, state, and local labour laws and regulations (Expert).
Employee relations concepts and best practices (Journey).
Supervisory and leadership concepts and techniques (Journey).
HR information systems and related computer applications (Journey).
PC software including word processing and spreadsheets (Journey).
Benefits administration, including health, insurance, retirement, and other programmes (Journey).
Government policies and regulations related to HR programmes (Expert).
Recruitment, selection, and retention strategies (Journey).
Performance management and appraisal processes (Journey).
Training and employee development programmes (Journey).
Diversity, equity, and inclusion concepts and compliance (Journey).
Skills and Abilities
Communicate clearly and professionally with employees verbally and in writing.
Build and maintain effective working relationships at all levels.
Identify issues or irregularities early and take appropriate steps to resolve them.
Prepare comprehensive administrative and technical documents, reports, and correspondence.
Deliver engaging presentations to employees and other stakeholders.
Train employees in HR policies, procedures, and best practices.
Travel as needed by airplane or automobile to support HR operations.
Work effectively in a dynamic business environment, maintaining high standards of quality and customer service.
Demonstrate behaviour and decision‑making that reflect GSF’s values and creed.
#J-18808-Ljbffr