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JC Licht

Management Trainee - Hinsdale

JC Licht, Hinsdale, Illinois, United States, 60521

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Management Trainee - Hinsdale

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JC Licht

Want to be a part of the most

AUDACIOUS

and

radically EXCELLENT

Paint, Hardware & Decorating Retailer in the Country? Join our amazing team where you are not only a part of a growing company but also a family!

JC Licht, founded in 1907, is a full‑service paint and decorating retail destination featuring Benjamin Moore products. With 65 locations across the greater Chicagoland area, Wisconsin and Indiana, we serve customers who trust us for expertise and superior service. Our store‑management team supports day‑to‑day operations and profitability.

Responsibilities Human Resources

Active involvement in the recruitment, selection, and hiring of store team members.

Ensure employees have a working knowledge of various products and develop training programs as necessary.

Ensure delivery of excellent customer service to customers.

Encourage a team‑oriented working environment through good communication.

Ensure the store is properly staffed at all times.

Supervise employees.

Conduct periodic performance reviews and administer disciplinary action when necessary.

Ensure compliance with federal and state regulations and company policies including ADA, EEOC, Workers Compensation – Wage & Hour, Sexual Harassment, etc.

Store Operations

Maintain appropriate inventory levels to meet customer needs and align with budget.

Control inventory losses through proper controls and notations.

Control expenses.

Ensure the store is properly opened and closed in accordance with company policy.

Complete all paperwork reports in a timely and accurate manner.

Maintain merchandising standards established by JC Licht Senior Management Team, including window displays, sales floor displays, promotional displays, etc.

Actively participate in store activities including unloading trucks, stocking shelves, carrying merchandise, and delivering paint as needed.

Financial Management

Monitor accounts payable, accounts receivable, and banking procedures; resolve problems as necessary.

Utilize business reports to identify sales, gross margin, and expense control opportunities.

Maintain a complete understanding of the company’s purchasing policies and procedures.

Customer Focus

Resolve customer issues in a proper and efficient manner.

Assist all customers in a professional and timely manner upon entering the retail store.

Answer customer telephone calls promptly and in an appropriate manner per company guidelines.

Provide knowledgeable assistance to customers with all product lines and services offered by the retail store.

Ensure the physical appearance of the store is maintained and all equipment is in excellent working condition.

Suggestively sell additional merchandise to the customer assisting the customer in completing their projects.

Present a professional, neat appearance, maintain a good attendance record and arrive to work at the scheduled time.

Account Management

Provide support in developing new accounts and increasing sales of current accounts through a targeted sales initiative.

Ensure commercial accounts are properly set up and administered.

Assist with outside sales calls when necessary.

Adhere to all company policies and procedures outlined in the JC Licht Employee Handbook.

Benefits (available to employees averaging 30 hours a week)

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Accounts & Flexible Spending Accounts

401(k) with Matching

Employee Assistance Program

Voluntary Short Term & Long Term Disability

Voluntary Life insurance, Accident Insurance & Critical Care

Paid Training

Paid Holidays and Time Off

Referral program

Employee discount

Bonus Plans

Requirements

Requires a two- or four‑year college degree or equivalent work experience.

Effective financial planning and management skills.

Strong interpersonal communication skills.

Minimum of 2 years retail experience, preferably industry related. Background in inside sales a plus.

Job involves a wide variety of tasks including bending, lifting, and sitting.

Ability to lift at least 50 pounds; usually required to work a minimum of 50 hours per week.

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