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Natural Grocers by Vitamin Cottage

Produce Assistant

Natural Grocers by Vitamin Cottage, Incline Village-Crystal Bay, Nevada, United States

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Produce Assistant

– Natural Grocers by Vitamin Cottage

Salary:

USD $21.00/Hr.

Application Deadline:

12/17/2025.

Overview The Produce Assistant assists the Produce Manager in the successful operation and profitability of the produce department. Responsibilities include customer service, inventory management, ordering, department upkeep, and administrative support.

Responsibilities

Providing world‑class customer service as a number one priority.

Exemplifying integrity, responsibility, and excellence and adhering to all policies.

Creating an inviting, full, and shopable produce department.

Assisting the produce department manager in ordering and maintaining accurate inventory levels.

Assisting the department manager in managing margin, COGs, and overall department profitability, including minimizing shrink and maximizing effective purchasing.

Setting and maintaining the department on a daily basis, ensuring the produce rack is consistently fresh, full, and abundant throughout the day.

Culling, crisping, rotating, and properly handling/storing produce.

Ensuring only certified organic produce is ordered and received.

Ensuring all in‑stock products/conditions meet company standards.

Ensuring that all tools and equipment are cleaned in accordance with health department and company standards.

Receiving all incoming produce orders per company standards.

Offering and following up on special orders.

Assisting in training and monitoring department personnel.

Conducting active and passive demos.

Working with the department manager to address performance issues within the department.

Handling register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.

Maintaining the safety and security of customers and employees.

Answering customer questions per company standards and policies, including the use of structure/function statements and/or statements of nutritional support.

Continually increasing product knowledge.

Utilizing email and IS programs as needed.

Completing DSR and the closing cash processes may be required in the absence of any other qualified employee.

Working a schedule based on store needs, which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.

This position has limited Manager on Duty functions but is never intended to be the overall Manager on Duty for the store.

Qualifications

High School diploma, GED or equivalent preferred.

1 year of experience in grocery, retail or produce environment preferred; natural foods background is a plus.

1 year of experience supervising others preferred.

Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.

Ability to manage changing priorities and to stay focused with the task at hand.

Possess a sense of urgency in the completion of tasks.

Possess excellent customer service skills.

Highly organized with great attention to detail.

Ability to take direction and follow through.

Must be cashier trained and able to count currency.

Proficient in MS Word, Excel and Outlook.

Benefits All Crew Members

Birthday Bonus Pay

Vitamin Bucks (up to $2,080 earned as store credit annually)

Holiday Pay for 5 Holidays – Stores Closed

Paid Time Off (sick days and vacation) that increases with tenure

Paid Nutrition Education

good4u Crew Member Discount

{N}power Program (customer appreciation and rewards program)

Regular, Scheduled Pay Increases

Advancement Opportunities and Career Development

Health and Wellness Program

Employee Assistance Program (EAP)

Employee Referral Program

Full‑Time Crew Members (30+ hours/week)

Medical, Dental and Vision Insurance

Paid Parental Leave

Paid Medical Leave (through company paid short‑term disability insurance)

Company Paid Short‑Term Disability Insurance

Company Paid Life Insurance

Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long‑Term Disability Insurance, Term Life Insurance

Retirement Savings Plan (401k) with discretionary Company Match

Healthcare and Dependent Care Flexible Spending Account (FSA)

Health Savings Account (HSA) with Company Match

Diversity Statement At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization. The crew is diverse in gender, race, ethnicity, sexual orientation, religion, abilities, and age and in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our crew can continue to thrive.

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