CFS
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Business Workflow Analyst
role at
CFS
This range is provided by CFS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Job Details
Job Title:
Business Workflow Analyst
Location:
Grand Rapids, MI
Employment Type:
Full-Time | Permanent
Salary Range:
$50,000-$80,000
Benefits:
Health Insurance, PTO, 401k w/match
Key Duties & Responsibilities
Design, implement, and document business processes, policies, and standards that enhance operational efficiency and compliance.
Set up and maintain rules that automate workflow based on defined business logic.
Analyze existing workflows to identify bottlenecks and opportunities for process improvement.
Test and validate workflow updates to ensure smooth and accurate processing.
Document process rules, logic flows, and related business requirements.
Support the implementation and optimization of solutions used across business and legal operations.
Work with our legal department to ensure processes are efficient and accurate.
Assist with auditing, tracking, and reporting on key operational and compliance metrics.
Support communication and information flow between legal, operations, and management teams.
Uphold confidentiality and ensure compliance with firm and regulatory requirements.
Qualifications
Bachelor’s degree in Business, Technology, Law, or a related field; or equivalent relevant experience.
Experience or interest in process improvement, automation, or operations.
Experience in a legal, financial services, or creditors’ rights environment is helpful but not required.
Required Skills & Attributes
Strong analytical and logical-thinking skills.
Understanding of conditional logic (“if X, then Y”).
Proficiency with Excel or similar data analysis/reporting tools.
Effective written and verbal communication skills.
Comfortable working both independently and collaboratively with cross-functional teams.
Professionalism in handling sensitive and confidential information.
Preferred Skills
Familiarity with process mapping and workflow design.
Knowledge of SQL or data queries is a plus, but not required.
Experience with legal document management systems or case management software.
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Business Workflow Analyst
role at
CFS
This range is provided by CFS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Job Details
Job Title:
Business Workflow Analyst
Location:
Grand Rapids, MI
Employment Type:
Full-Time | Permanent
Salary Range:
$50,000-$80,000
Benefits:
Health Insurance, PTO, 401k w/match
Key Duties & Responsibilities
Design, implement, and document business processes, policies, and standards that enhance operational efficiency and compliance.
Set up and maintain rules that automate workflow based on defined business logic.
Analyze existing workflows to identify bottlenecks and opportunities for process improvement.
Test and validate workflow updates to ensure smooth and accurate processing.
Document process rules, logic flows, and related business requirements.
Support the implementation and optimization of solutions used across business and legal operations.
Work with our legal department to ensure processes are efficient and accurate.
Assist with auditing, tracking, and reporting on key operational and compliance metrics.
Support communication and information flow between legal, operations, and management teams.
Uphold confidentiality and ensure compliance with firm and regulatory requirements.
Qualifications
Bachelor’s degree in Business, Technology, Law, or a related field; or equivalent relevant experience.
Experience or interest in process improvement, automation, or operations.
Experience in a legal, financial services, or creditors’ rights environment is helpful but not required.
Required Skills & Attributes
Strong analytical and logical-thinking skills.
Understanding of conditional logic (“if X, then Y”).
Proficiency with Excel or similar data analysis/reporting tools.
Effective written and verbal communication skills.
Comfortable working both independently and collaboratively with cross-functional teams.
Professionalism in handling sensitive and confidential information.
Preferred Skills
Familiarity with process mapping and workflow design.
Knowledge of SQL or data queries is a plus, but not required.
Experience with legal document management systems or case management software.
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