Mission Fed Credit Union
National City - Senior Assistant Branch Manager
Mission Fed Credit Union, National City, California, United States, 92180
National City - Senior Assistant Branch Manager
Are you ready to take the next step in your leadership career? Mission Fed is looking for a Senior Assistant Branch Manager who thrives in a fast‑paced, member‑focused environment. In this role, you’ll lead a dynamic team of Tellers and Universal Service Representatives (USRs) to deliver exceptional service and drive sales success. You’ll also partner closely with the Branch Manager to execute strategies that support our credit union’s growth and member experience goals—and step in as acting Branch Manager when needed.
Responsibilities
Lead & Inspire: Recruit, coach, and develop a high‑performing team that consistently meets sales and service goals.
Drive Results: Implement sales strategies, monitor performance, and motivate your team through regular coaching and feedback.
Deliver Exceptional Service: Model Mission Fed’s service standards and handle escalated member situations with professionalism and care.
Operational Excellence: Ensure compliance, safety, and operational controls are in place while supporting branch efficiency.
Community Engagement: Represent Mission Fed at local events and foster relationships that grow our member base.
Be a Trusted Partner: Assist with lending, new accounts, and branch operations to ensure seamless member experiences.
Qualifications
Education: Associate’s degree or equivalent (experience may substitute).
Experience: 4+ years in financial services, including sales, lending, and operations.
Leadership Experience: 2+ years in a supervisory role with proven success in coaching and team development.
Skills: Strong leadership, communication, and organizational skills; ability to analyze credit reports and understand lending processes; tech‑savvy with Microsoft Office; Symitar experience is a plus.
Bonus: Notary Public Commission or Mortgage Loan Originator (MLO) certification—or willingness to obtain.
What we offer
Great team! Great culture!
You can’t beat a role in sunny San Diego!
18 days of PTO in your first year plus 12 holidays a year.
6% 401(k) match.
Full benefits package including medical, dental, vision, life insurance, etc.
Base Pay/Salary $65,000.00 - $75,000.00
per year, plus incentives!
Actual base pay within this range will be determined by several components, including but not limited to relevant experience, internal equity, skills, qualifications, and other job‑related factors permitted by law.
Your privacy is very important to Mission Federal Credit Union. The California Consumer Privacy Act (“CCPA”) / California Privacy Rights Act (CPRA) requires Mission Federal Credit Union to inform California residents, including job applicants, of the categories of personal information we collect and the purpose for which the personal information will be used. This job applicant notice and the CCPA/CPRA notice provides the disclosures required by the CCPA/CPRA and applies only to applicants who are subject to the CCPA/CPRA.
Mission Federal Credit Union is an Equal Opportunity Employer. All applicants will receive consideration without regard to race, sex, color, creed, religion, age, marital status, sexual orientation, national origin, physical or mental disability, veteran status, or any other class protected by law.
Referrals increase your chances of interviewing at Mission Fed Credit Union by 2x.
#J-18808-Ljbffr
Responsibilities
Lead & Inspire: Recruit, coach, and develop a high‑performing team that consistently meets sales and service goals.
Drive Results: Implement sales strategies, monitor performance, and motivate your team through regular coaching and feedback.
Deliver Exceptional Service: Model Mission Fed’s service standards and handle escalated member situations with professionalism and care.
Operational Excellence: Ensure compliance, safety, and operational controls are in place while supporting branch efficiency.
Community Engagement: Represent Mission Fed at local events and foster relationships that grow our member base.
Be a Trusted Partner: Assist with lending, new accounts, and branch operations to ensure seamless member experiences.
Qualifications
Education: Associate’s degree or equivalent (experience may substitute).
Experience: 4+ years in financial services, including sales, lending, and operations.
Leadership Experience: 2+ years in a supervisory role with proven success in coaching and team development.
Skills: Strong leadership, communication, and organizational skills; ability to analyze credit reports and understand lending processes; tech‑savvy with Microsoft Office; Symitar experience is a plus.
Bonus: Notary Public Commission or Mortgage Loan Originator (MLO) certification—or willingness to obtain.
What we offer
Great team! Great culture!
You can’t beat a role in sunny San Diego!
18 days of PTO in your first year plus 12 holidays a year.
6% 401(k) match.
Full benefits package including medical, dental, vision, life insurance, etc.
Base Pay/Salary $65,000.00 - $75,000.00
per year, plus incentives!
Actual base pay within this range will be determined by several components, including but not limited to relevant experience, internal equity, skills, qualifications, and other job‑related factors permitted by law.
Your privacy is very important to Mission Federal Credit Union. The California Consumer Privacy Act (“CCPA”) / California Privacy Rights Act (CPRA) requires Mission Federal Credit Union to inform California residents, including job applicants, of the categories of personal information we collect and the purpose for which the personal information will be used. This job applicant notice and the CCPA/CPRA notice provides the disclosures required by the CCPA/CPRA and applies only to applicants who are subject to the CCPA/CPRA.
Mission Federal Credit Union is an Equal Opportunity Employer. All applicants will receive consideration without regard to race, sex, color, creed, religion, age, marital status, sexual orientation, national origin, physical or mental disability, veteran status, or any other class protected by law.
Referrals increase your chances of interviewing at Mission Fed Credit Union by 2x.
#J-18808-Ljbffr