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Caregiver's Home Solutions

Billing & Collections Specialist

Caregiver's Home Solutions, Shelton, Connecticut, us, 06484

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Billing & Collections Specialist – Caregiver's Home Solutions Employment type: Full-time | Location: Shelton, CT (On‑site) | Schedule: Monday–Friday, 8:30 AM – 5:00 PM | Pay Range: $20.00–$23.00/hour

About Caregiver’s Home Solutions (CHS) At CHS, we believe in one mission: Be Safe. Be Well. Be Home. Since 2007, our family‑owned home‑care agency has proudly served Connecticut’s seniors and families. Our Shelton office offers a free 24/7 gym, discounted childcare, an in‑building restaurant, and free parking.

Position Overview We’re seeking a highly organized, tech‑savvy Billing Specialist to join our back‑office team. This role ensures timely, accurate invoices across a range of programs—veterans, private pay, state clients—and drives a clean accounts receivable aging report.

Key Responsibilities

Manually confirm caregiver shifts in Generations to prepare accurate billing files.

Primary biller for non‑Medicaid waiver clients across payer sources: private‑pay, DSS, respite, Veterans, CMS GUIDE model partners.

Issue invoices via QuickBooks (private‑pay & third‑party), VA portal, and act as back‑up biller for Medicaid Waiver clients using Sandata and DSSMaps.

Generate and distribute weekly Excel reports of open invoices; create additional reports for billing trends and management requests.

Maintain current accounts‑receivable balances; follow up with clients/payers to collect outstanding payments and resolve discrepancies.

Monitor and update client authorizations and eligibility statuses monthly; foster relationships with referral sources to resolve missing authorizations.

Collaborate with CHS Medicaid billing lead on project needs; work with real‑time monitoring lead on EVV adherence; partner with Client Care Team to track IOS, ensure schedules reflect accurate service delivery, and perform ad‑hoc duties.

Ideal Candidate Profile

3–5 years of billing experience (Sandata strongly preferred)

Familiarity with QuickBooks and Excel

Strong organizational skills with excellent follow‑through

Experience in home‑care, healthcare, or related services

Tech‑comfortable and willing to learn multiple portals/platforms

Reliable, discreet, detail‑driven, deadline‑focused

Bonus Points For

Experience with Generations, VA billing portals, or GUIDE Model partners

Bilingual fluency (English/Spanish)

Perks of the Position

Free gym, on‑site childcare discounts, in‑building restaurant, free bi‑weekly breakfast

Central location with easy access to Route 8

Supportive team that values your voice and growth

Seniority Level Associate

Job Function Accounting/Auditing and Finance

Apply Today Behind every invoice is a family counting on our care. If that resonates with you, this job might just be the perfect fit. Apply today and make an impact tomorrow!

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