Yale University
Hourly Range
$27.74
Overview Reporting to the Accounts Payable Transaction Manager, provide administrative, financial and customer service support to the Yale community. Process invoices into Workday and manage Sales Force queues for processing; perform validation on invoices in the Kofax System, and review transactions and index in OnBase Utility Client. Communicate and resolve transaction processing problems, with department administration, central units and suppliers. Respond to telephone and email inquiries from faculty, staff, and supplier community. Ability to detect, and document trends for root cause analysis and training purposes. Ensure that current standards are met for transaction turnaround times and quality. Work effectively with colleagues by practicing punctuality, problem solving, and honest communication as well as meeting all standards of confidentiality.
Required Skills and Abilities
Demonstrated proficiency with Accounts Payables and/or Accounting.
Intermediate Word, Excel and Outlook skills. Proven ability with transaction/ERP processing in systems such as Workday, Oracle, SAP or similar.
Demonstrated ability to maintain a high level of accuracy in preparing and entering financial transactions, strong organizational skills, multitasking skills, and excellent attendance.
Proven customer service skills and professional demeanor. Ability to critically assess customer inquiries and provide appropriate information or resolution using judgment and available resources.
Analytical and problem solving skills, decision making skills, effective verbal and listening communications skills, and attention to detail.
Preferred Skills and Abilities Experience with Workday financials and Salesforce systems.
Principal Responsibilities
Receives, classifies, and codes information. Reviews account records to ensure accuracy and completeness. Prepares and distributes billing statements.
Obtains and provides information related to accounts, procedures, and regulations. Establishes, maintains, and reconciles account records.
Reviews, logs, codes, and posts payments. Identifies and corrects errors. Totals and reconciles cash transactions daily. Monitors account records. Composes correspondence related to problem accounts.
Refers delinquent accounts to supervisor and collection agencies. Researches individual accounts. May summarize findings in brief reports.
Completes and processes forms. May present account information at legal proceedings.
Performs clerical functions incidental to account activity.
Required Education and Experience Four years of related work experience, two of them in the same job family at the next lower level, and a high school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education.
Job Posting Date 12/26/2025
Job Category Administrative Support
Bargaining Unit L34
Compensation Grade Labor Grade C
Time Type Full time
Duration Type Staff
Work Model Hybrid
Location 150 Munson Street, New Haven, Connecticut
Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.
Disclaimer and Non-Discrimination Statement The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties throughout their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning
Yale's Policy Against Discrimination and Harassment
may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Notes Yale University is a tobacco-free campus.
#J-18808-Ljbffr
Overview Reporting to the Accounts Payable Transaction Manager, provide administrative, financial and customer service support to the Yale community. Process invoices into Workday and manage Sales Force queues for processing; perform validation on invoices in the Kofax System, and review transactions and index in OnBase Utility Client. Communicate and resolve transaction processing problems, with department administration, central units and suppliers. Respond to telephone and email inquiries from faculty, staff, and supplier community. Ability to detect, and document trends for root cause analysis and training purposes. Ensure that current standards are met for transaction turnaround times and quality. Work effectively with colleagues by practicing punctuality, problem solving, and honest communication as well as meeting all standards of confidentiality.
Required Skills and Abilities
Demonstrated proficiency with Accounts Payables and/or Accounting.
Intermediate Word, Excel and Outlook skills. Proven ability with transaction/ERP processing in systems such as Workday, Oracle, SAP or similar.
Demonstrated ability to maintain a high level of accuracy in preparing and entering financial transactions, strong organizational skills, multitasking skills, and excellent attendance.
Proven customer service skills and professional demeanor. Ability to critically assess customer inquiries and provide appropriate information or resolution using judgment and available resources.
Analytical and problem solving skills, decision making skills, effective verbal and listening communications skills, and attention to detail.
Preferred Skills and Abilities Experience with Workday financials and Salesforce systems.
Principal Responsibilities
Receives, classifies, and codes information. Reviews account records to ensure accuracy and completeness. Prepares and distributes billing statements.
Obtains and provides information related to accounts, procedures, and regulations. Establishes, maintains, and reconciles account records.
Reviews, logs, codes, and posts payments. Identifies and corrects errors. Totals and reconciles cash transactions daily. Monitors account records. Composes correspondence related to problem accounts.
Refers delinquent accounts to supervisor and collection agencies. Researches individual accounts. May summarize findings in brief reports.
Completes and processes forms. May present account information at legal proceedings.
Performs clerical functions incidental to account activity.
Required Education and Experience Four years of related work experience, two of them in the same job family at the next lower level, and a high school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education.
Job Posting Date 12/26/2025
Job Category Administrative Support
Bargaining Unit L34
Compensation Grade Labor Grade C
Time Type Full time
Duration Type Staff
Work Model Hybrid
Location 150 Munson Street, New Haven, Connecticut
Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.
Disclaimer and Non-Discrimination Statement The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties throughout their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning
Yale's Policy Against Discrimination and Harassment
may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Notes Yale University is a tobacco-free campus.
#J-18808-Ljbffr