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Hope Health Systems, Inc

Medical Collections Specialist

Hope Health Systems, Inc, Baltimore, Maryland, United States, 21276

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Medical Collections Specialist

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Hope Health Systems, Inc

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Medical Collections Specialist

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Hope Health Systems, Inc

Hope Health Systems, Inc. is currently seeking a competent and detail-oriented Medical Collections Specialist to join our team. This role will work directly with patients, insurance companies, and medical providers, making it a crucial part of the billing department. Our ideal candidate will be familiar with medical billing procedures and have a strong understanding of patient accounting systems.

Responsibilities

Handling and resolving patient billing inquiries and complaints efficiently

Managing the collections process, including submitting medical claims to insurance companies and ensuring timely payments

Reviewing accounts for potential write-offs and making appropriate decisions based on company guidelines

Monitoring insurances and patient receivables to identify and escalates significant issues to the manager

Conducting audits to ensure compliance with standard practices and applicable legal regulations

Maintaining current and accurate records of each interaction with patients or insurers for future reference

Providing reports on account statuses and collections activities to management as needed

Qualifications

A minimum of a high school diploma, though further education in finance, accounting, or a related field is preferred

At least 2 years of previous experience in medical billing and collections, particularly in a healthcare setting

Knowledge of insurance guidelines, including Medicare and state Medicaid

Proficiency in using medical software programs and electronic health records

Strong verbal and written communication skills

Excellent analytical abilities and attention to detail

A clear understanding of medical terminology and laws related to collection practices

Benefits

Comprehensive medical, dental, and vision health plans

401(k) retirement plan with company matching

Professional development opportunities and continuing education assistance

Flexible work schedule to promote work-life balance

Paid time off, including vacations, holidays, and sick leave

Wellness programs to support overall employee health and well-being

Seniority level Entry level

Employment type Full-time

Job function Accounting/Auditing and Finance

Industries Mental Health Care

The Medical Collections Specialist position at Hope Health Systems, Inc. is an excellent opportunity to apply your skills and knowledge in a supportive, patient-focused environment. If you are able to meet and maintain our high standards of professional and ethical conduct, we would love to consider your application.

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