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LifeLink Foundation, Inc.

Document Management & Training Specialist

LifeLink Foundation, Inc., Tampa, Florida, us, 33646

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Document Management & Training Specialist Job Category:

Office/Admin Support

Requisition Number:

DOCUM001932

Posted: December 16, 2025 Full-Time

HQ Delaney Creek 9661 Delaney Creek Blvd Tampa, FL 33619, USA

Join LifeLink — Join a Life Saving Team!

About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment—to save lives through organ and tissue donation. From that bold beginning,

LifeLink Foundation

was established – founded with heart, purpose, and a mission that still guides us today.

What started as a nonprofit with big dreams has grown into a vision-driven organization of more

700 dedicated professionals

across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At LifeLink, we are united by our mission:

To honor donors and save lives through organ and tissue donation.

Our vision remains clear:

To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and culture— Compassion. Excellence. Legacy. People. Quality.

If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

What You’ll Do As a Document Management & Training Specialist, you will directly contribute to LifeLink’s life-saving mission.

The Document Management and Training Specialist plays a critical role in maintaining compliance with federal, state, and regulatory standards by managing the OPO’s controlled documents and coordinating organizational training programs associated with those documents. This position supports operational excellence and regulatory readiness by ensuring proper creation, revision, approval, distribution, and archival of quality and clinical documentation. Additionally, this role is responsible for the development, scheduling, tracking, and continuous improvement of staff training programs related to new and revised documents.

Key Responsibilities:

Administer and maintain the SAI Compliance 360 (C360) document control system for the LifeLink OPOs in compliance with regulatory and accreditation standards.

Manage daily documentation workflows, from drafting and publication to training assignment. Oversee process compliance and provide training to new users on system usage.

Ensure documents including policies, protocols, and forms are current, approved, and properly archived within the system.

Ensures electronic documents within the iTransplant system are maintained as current, approved, and align with policy and protocols for the OPOs.

Collaborates with OPO leadership to ensure policy aligns with current practices and OPO specific protocols are in alignment with OPO policies.

Works across OPOs to align OPO-specific protocols with policy and facilitate maintenance of a standardized look and feel to the protocols and associated documents.

Collaborate with OPO leadership to identify training needs and develop training plans for rollout of new policy and protocols as well as revisions to existing policy and protocols.

Maintains training records for policy rollout.

Participates in internal and external audits as a resource for policy and protocols for the LifeLink OPOs.

Who You Are

Passionate about helping others and making a difference

Aligned with LifeLink’s core values of

Compassion, Excellence, Legacy, People, and Quality

Bachelor’s degree in healthcare administration, quality, education, or a related field required

At least 2 years of experience in document control, quality systems, or training coordination in a regulated healthcare setting preferred

Familiarity with CMS Conditions for Coverage, FDA regulations, and OPTN standards is highly desirable

Ability to interpret regulatory requirements

High attention to detail and proficient in the use of electronic document control and training processes in a highly regulated environment

Strong organizational, communication, and problem-solving skills

Certified Professional in Healthcare Quality (CPHQ), Certified Quality Auditor (CQA), or similar preferred

Training or instructional design certifications are preferred

A collaborator who thrives in a mission-first environment

Working Conditions: Work requires extended hours during peak procurement periods. Office space and equipment will be provided to perform necessary duties.

Why LifeLink?

Be part of an organization with a

legacy of saving lives and giving hope

Join a passionate and supportive team across

Florida, Georgia, and Puerto Rico

COMPANY PAID

Medical, Dental, Disability & Life Insurance

Paid Vacation, Sick Days & Holidays

Growth opportunities in a mission-driven, high-impact nonprofit

Work with purpose, knowing your efforts directly touch lives

Diversity, Equity & Inclusion LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

Ready to Help Change Lives? Your next career move could be the most meaningful one yet.

Qualifications Skills Behaviors Motivations Required Ability to Make an Impact Inspired to perform well by the ability to contribute to the success of a project or the organization

Education Required Bachelors or better in Health Administration.

Experience Required 2 years of experience in document control, quality systems, or training coordination in a regulated healthcare setting preferred.

Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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