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EMW

C004397 Software Licence Manager - SDM (NS) - TUE 6 Jan

EMW, Sauk Trail Beach, Wisconsin, United States

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Deadline Date:

Tuesday 6 January 2026

Requirement:

Software Licence Manager - SDM

Location:

Braine-l'Alleud, BE

Full Time On-Site:

Yes

Time On-Site:

100%

Total Scope of the request (hours):

836

Required Start Date:

9 February 2026

End Contract Date:

31 December 2026

Required Security Clearance:

NATO SECRET

Duties & Role:

Assist in developing, implementing, and maintaining IT asset (software) management processes, ensuring accurate tracking and documentation of all software assets throughout their lifecycle;

Required to explain complex software licensing issues to non-IT staff ensuring that understanding is gained. May be required to run training or lead presentations for non-digital staff again ensuring that understanding is gained;

Ensure that confidentiality is always maintained, and that staff adhere to the Data Protection Act, Freedom of Information Act, and the NATO Security Principles;

Managing software assets from planning, requests, procurement, approval, deployment, operation/licensing, to retirement, while ensuring compliance with relevant regulations and policies;

Assist in overseeing NATO's software licence management processes and procedures, including tracking, monitoring, and optimising the use of software licences to reduce costs and minimise risks;

Maintaining accurate and up-to-date records of IT assets, their renewals, and associated costs, especially for software;

Collaborating with IT and business stakeholders to plan and manage the procurement of software assets, ensuring alignment with strategic objectives and budgetary constraints, across all NATO customers and divisions;

Providing specialist advice and guidance on software and licensing models to colleagues at all levels, including senior management, to support informed decision-making;

Monitoring and reporting on the performance of IT assets, identifying opportunities for improvement, and driving initiatives to optimise resource utilisation and reduce costs;

Assisting the Head of Software in contributing to asset and budget planning at operational and strategic levels, including the production of dashboards, reports, and analysis as required;

Helping to ensuring compliance with relevant regulations, policies, and best practices relating to IT asset and software licence management;

Liaising with vendors and suppliers to negotiate contracts, manage renewals, and resolve issues related to IT assets and software licences; and

Continuously staying informed of industry trends, advancements, and best practices in IT asset and software licence management, ensuring NATO benefits from the latest knowledge and insights.

Skill, Knowledge & Experience:

The candidate must have a currently active NATO SECRET security clearance

A minimum requirement of a Master's degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience.

Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the function of the post.

Proven 3 years' experience as a Software Licence Manager, Software Licence Consultant, or similar role.

In-depth knowledge of Tier 1 software vendor licence practices.

Experience in service level management and continuous service improvement.

Familiarity with ITIL or other IT service management frameworks.

Proven experience in managing vendor relationships.

Experience managing/leading small team, preferably in international environment

Excellent communication, negotiation, and customer relationship management abilities.

Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

Training/Certifications: ITIL v4 Foundation

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