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It Desktop Support

Jobs via Dice, Jeffersonville, Ohio, United States, 43128

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It Desktop Support

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Overview The Desk Side Technician will be responsible for providing on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. This role involves troubleshooting, maintenance, and installation of IT equipment, as well as providing excellent customer service.

Schedule 8am - 4:30pm, Monday–Friday.

Responsibilities

Provide on-site technical support for desktops, laptops, printers, and other peripherals.

Troubleshoot hardware and software issues, including operating systems and applications.

Install, configure, and maintain IT equipment and software.

Assist with network connectivity issues and ensure proper network configurations.

Perform routine maintenance and updates on IT systems.

Document and track issues using a ticketing system.

Collaborate with other IT team members to resolve complex issues.

Provide training and support to end-users on IT-related topics.

Maintain inventory of IT equipment and supplies.

Ensure compliance with company IT policies and procedures.

Skills

Desktop support

Troubleshooting

Active Directory

Customer service

Help desk support

Imaging

Windows 7

Additional Skills & Qualifications

Strong knowledge of Windows and Mac operating systems.

Familiarity with network protocols and configurations.

Excellent problem‑solving and troubleshooting skills.

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.

Job Type & Location This is a contract position based out of Jeffersonville, OH.

Pay and Benefits Pay range: $24.00 – $29.00 per hour.

Benefits (subject to eligibility and election): Medical, dental & vision, critical illness, accident, and hospital; 401(k) retirement plan (pre‑tax and Roth post‑tax contributions); life insurance (voluntary and AD&D); short and long‑term disability; health spending account (HSA); transportation benefits; employee assistance program; time off/leave (PTO, vacation, sick leave).

Workplace Type Fully onsite position in Jeffersonville, OH.

Application Deadline The position is anticipated to close on December 31, 2025.

About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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