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JM Eagle

IT Service Lead

JM Eagle, Los Angeles, California, United States, 90079

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IT Service Lead

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JM Eagle

Base pay range $145,000.00/yr - $160,000.00/yr

JM Eagle is the world’s largest manufacturer of plastic pipe, providing the infrastructure that keeps communities connected across North America. Behind every operation is a secure, stable IT environment supporting 1,000+ users across 20+ locations.

We’re strengthening that foundation — and seeking a hands‑on IT Security & Network Engineer who can own our daily security operations and help modernize our network and cybersecurity posture.

This is a high‑impact, individual contributor role for a senior engineer who thrives in both the strategic and technical trenches.

The Opportunity Your Time Will Be Split Approximately

60% Cybersecurity: tools, monitoring, vulnerability management, incident response

40% Network Engineering: SD-WAN, firewalls, VPN, wireless, connectivity across 20+ sites

What You’ll Do Cybersecurity Operations

Own day‑to‑day cybersecurity operations, including monitoring, threat response, and risk mitigation.

Manage security tools and platforms: endpoint protection, SIEM, MFA, SSO, VPN, firewalls, and vulnerability management tools.

Perform recurring vulnerability scans and penetration‑testing coordination; track and validate remediation.

Monitor security alerts using Fortinet, Darktrace, CrowdStrike, Nessus, Microsoft Defender, etc.

Lead internal security awareness initiatives and social engineering simulations.

Maintain documentation for configurations, policies, and security processes.

Network Engineering

Support secure network architecture across 20+ locations.

Oversee SD‑WAN, firewall policies, VPN configuration, internet filtering, and remote‑access security.

Support wireless infrastructure, site connectivity, and network performance monitoring.

Partner with third‑party providers to ensure uptime, reliability, and strong security posture.

Governance & Collaboration

Work with IT leadership to strengthen cybersecurity governance and reporting.

Contribute to incident response planning, tabletop exercises, and monthly security briefings.

Evaluate threats and emerging technologies; propose continuous improvements.

Qualifications

Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.

8+ years of experience in IT security and network engineering supporting 1,000+ users across distributed sites.

4+ years of hands‑on experience with enterprise security tools and platforms.

Deep experience with the Microsoft ecosystem: Azure, M365, Active Directory / Entra ID, SCCM / Intune.

Strong working knowledge of MFA, SSO, VPN, endpoint protection, SIEM solutions, network segmentation, encryption, hardening.

Monitor and respond to security alerts using tools like Fortinet, Darktrace, CrowdStrike, Nessus, and Microsoft Defender.

Familiarity with SD‑WAN architectures, wireless networking, and network monitoring tools.

Understanding of ITIL, ITSM, NIST frameworks; CISSP or similar preferred but not required.

Excellent communication skills with the ability to work across teams.

Comfort managing outsourced security and network service providers.

A highly proactive, self‑starting approach — someone who solves problems end‑to‑end.

Why JM Eagle

Directly influence and modernize the cybersecurity posture of the world’s largest pipe manufacturer.

Join an enterprise undergoing major IT transformation with full executive backing.

Work with a Microsoft‑centric environment supporting 1,000+ users and 20+ distributed locations.

Competitive salary: $150K‑$170K + bonus + excellent benefits.

4 days onsite in Los Angeles; remote Fridays.

Work Environment Primarily a professional headquarters environment. Occasional travel to manufacturing and distribution facilities may be required. Some exposure to plant or outdoor areas during site visits.

Los Angeles, CA

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