Modern Disposal Services, Inc.
Systems & Network Administrator
Modern Disposal Services, Inc., Buffalo, New York, United States, 14266
Systems & Network Administrator
Reports to:
IT Manager
Direct Reports:
N/A
Base pay range:
$62,500.00/yr - $72,500.00/yr
Job Description
We are seeking an experienced Systems and Network Administrator who can help maintain and enhance our Azure, Meraki, VMware, and SonicWall environments. The Systems and Network Administrator will be responsible for supporting and maintaining Modern Disposal’s servers, networks, cloud services, and critical systems across multiple facilities. This role will provide advanced technical support, implement infrastructure improvements, and ensure the reliability and security of our operational technology. This individual will also resolve Help Desk tickets.
Main Responsibilities
Provide technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, network cabling, software installation, troubleshooting and any other related technology.
Provide a high level of customer satisfaction and extremely strong communication skills, both verbal and written, emphasis on quality over quantity.
Support includes specification, installation and testing of computer systems and peripherals within established standards and guidelines. Interact with application software and operating systems to diagnose and resolve unique, non-recurring problems.
Work self‑sufficiently to perform fault diagnostics, deliver user requirements, while maintaining standards and SLAs.
Accurately test, identify, prepare, repair, resolve, and document end‑user technical issues relating to Desktop support. Devices include, but are not limited to desktop PC, micro PC, thin client, laptop, tablet, smartphone, desk equipment, cabling, printers and MFDs.
Ensure timely service delivery via ticketing and updates to end users.
Provide infrastructure administration functions such as cable runs, cable termination, switch and firewall configuration, patch management.
Provide on‑site cover as part of a shift arrangement and support remote offices when required.
Troubleshoot and resolve software issues; perform OS imaging/reimaging and other system administration activities.
Required Skills
Install, remove, maintain, and monitor IT technologies.
Troubleshoot issues with end‑user devices, including all hardware, operating system, driver, or client application challenges.
Document end‑to‑end workflows to enable future incident resolution.
Deploy or redeploy OS images and builds (e.g., Win10, Win7) on compatible legacy hardware.
Provide 24x7 availability during major incidents.
Offer remote and on‑site technical services (proactive and reactive) to customers and associates.
Manage IT software/hardware assets.
Excellent skills with desktops, laptops, printers, handhelds, smartphones, and A/V equipment.
Strong technical proficiency with Microsoft Windows 11 (including legacy versions), Office 365, Teams, and other applications.
Administer Azure, Intune, MS Active Directory users & groups, policies and management concepts.
Solid understanding of LAN/WAN technologies and hardware.
Interlocutor skills to ensure polite, efficient, responsive service.
A self‑starter who works independently and brings solutions with little direction.
Analytical problem‑solving skills.
Required Qualifications
3–5+ years of professional experience in systems or network administration.
Hands‑on experience with:
Microsoft Azure / Azure AD / Microsoft 365
Cisco Meraki switches and security appliances
VMware ESXi / vCenter
SonicWall firewalls & VPN
Strong knowledge of Windows Server, Active Directory, DNS, DHCP.
Proficiency with networking technologies: TCP/IP, VLANs, routing, VPNs.
Experience troubleshooting servers, network and cloud‑integrated systems.
Benefits at Modern
Medical, Dental and Vision Coverage
Retirement Savings with Employer Match
Health Savings Accounts
Voluntary Insurance Products
Employee Assistance Program
Paid Time Off
Paid Holidays
Direct Deposit/Electronic Paystubs
Discount Memberships
Company‑Sponsored Events
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
Modern Corporation is an Equal Opportunity Employer and is committed to providing all applicants and employees the right to equal employment opportunities with regards to all aspects of the employment relationship. The Company will not engage in discriminatory practices against any applicant for employment or employee of the Company because of race, color, religion, marital status, familial status, military or veteran status, disability (including pregnancy‑related conditions), creed, sex, sexual orientation, gender, gender identity or expression, transgender status, age, national origin, ancestry, domestic violence victim status, genetic predisposition or carrier status, genetic information, known relationship or association with any member of a protected class, or any other legally protected class or status.
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IT Manager
Direct Reports:
N/A
Base pay range:
$62,500.00/yr - $72,500.00/yr
Job Description
We are seeking an experienced Systems and Network Administrator who can help maintain and enhance our Azure, Meraki, VMware, and SonicWall environments. The Systems and Network Administrator will be responsible for supporting and maintaining Modern Disposal’s servers, networks, cloud services, and critical systems across multiple facilities. This role will provide advanced technical support, implement infrastructure improvements, and ensure the reliability and security of our operational technology. This individual will also resolve Help Desk tickets.
Main Responsibilities
Provide technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, network cabling, software installation, troubleshooting and any other related technology.
Provide a high level of customer satisfaction and extremely strong communication skills, both verbal and written, emphasis on quality over quantity.
Support includes specification, installation and testing of computer systems and peripherals within established standards and guidelines. Interact with application software and operating systems to diagnose and resolve unique, non-recurring problems.
Work self‑sufficiently to perform fault diagnostics, deliver user requirements, while maintaining standards and SLAs.
Accurately test, identify, prepare, repair, resolve, and document end‑user technical issues relating to Desktop support. Devices include, but are not limited to desktop PC, micro PC, thin client, laptop, tablet, smartphone, desk equipment, cabling, printers and MFDs.
Ensure timely service delivery via ticketing and updates to end users.
Provide infrastructure administration functions such as cable runs, cable termination, switch and firewall configuration, patch management.
Provide on‑site cover as part of a shift arrangement and support remote offices when required.
Troubleshoot and resolve software issues; perform OS imaging/reimaging and other system administration activities.
Required Skills
Install, remove, maintain, and monitor IT technologies.
Troubleshoot issues with end‑user devices, including all hardware, operating system, driver, or client application challenges.
Document end‑to‑end workflows to enable future incident resolution.
Deploy or redeploy OS images and builds (e.g., Win10, Win7) on compatible legacy hardware.
Provide 24x7 availability during major incidents.
Offer remote and on‑site technical services (proactive and reactive) to customers and associates.
Manage IT software/hardware assets.
Excellent skills with desktops, laptops, printers, handhelds, smartphones, and A/V equipment.
Strong technical proficiency with Microsoft Windows 11 (including legacy versions), Office 365, Teams, and other applications.
Administer Azure, Intune, MS Active Directory users & groups, policies and management concepts.
Solid understanding of LAN/WAN technologies and hardware.
Interlocutor skills to ensure polite, efficient, responsive service.
A self‑starter who works independently and brings solutions with little direction.
Analytical problem‑solving skills.
Required Qualifications
3–5+ years of professional experience in systems or network administration.
Hands‑on experience with:
Microsoft Azure / Azure AD / Microsoft 365
Cisco Meraki switches and security appliances
VMware ESXi / vCenter
SonicWall firewalls & VPN
Strong knowledge of Windows Server, Active Directory, DNS, DHCP.
Proficiency with networking technologies: TCP/IP, VLANs, routing, VPNs.
Experience troubleshooting servers, network and cloud‑integrated systems.
Benefits at Modern
Medical, Dental and Vision Coverage
Retirement Savings with Employer Match
Health Savings Accounts
Voluntary Insurance Products
Employee Assistance Program
Paid Time Off
Paid Holidays
Direct Deposit/Electronic Paystubs
Discount Memberships
Company‑Sponsored Events
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
Modern Corporation is an Equal Opportunity Employer and is committed to providing all applicants and employees the right to equal employment opportunities with regards to all aspects of the employment relationship. The Company will not engage in discriminatory practices against any applicant for employment or employee of the Company because of race, color, religion, marital status, familial status, military or veteran status, disability (including pregnancy‑related conditions), creed, sex, sexual orientation, gender, gender identity or expression, transgender status, age, national origin, ancestry, domestic violence victim status, genetic predisposition or carrier status, genetic information, known relationship or association with any member of a protected class, or any other legally protected class or status.
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