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PathWays of the River Valley

Family Services Case Manager

PathWays of the River Valley, Claremont, New Hampshire, us, 03743

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PathWays has provided quality services to individuals with developmental disabilities and their families for over 50 years. Across Sullivan and Lower Grafton Counties, we serve individuals from birth through all stages of life.

Full-Time | Hourly | Non-Exempt

$21.00 – $23.00 per hour (commensurate with experience) Hybrid work option available after 90 days

About this Role: As a Family Services Case Manager (FSC), you’ll be a trusted advocate and the primary contact for individuals and families navigating services. You will coordinate evaluations and supports, connecting them with local and state resources to help them live full, meaningful lives.

This role offers fulfilling work, a collaborative team environment, and the opportunity to make a lasting impact in the community.

Responsibilities:

Advocate for and support individuals and families in accessing community resources

Coordinate assessments and evaluations (e.g., SIS, HRST)

Facilitate planning meetings and develop Individual Service Agreements (ISA’s), Amendments, Action Plans, and other related documents

Maintain clear documentation and compliance with service plans

Build strong relationships with families, internal teams, and community partners

Travel throughout NH to meet with families and providers (mileage is reimbursed)

Qualifications:

2+ years of Case Management experience or closely related work

Strong organizational skills

Proficiency with documentation and MS Office (Word, Outlook, Excel)

Excellent verbal written and interpersonal communication skills

Willingness and ability to travel within the state of NH

Preferred:

Bachelor’s degree preferred; Candidates with extensive relevant experience in case management or related areas are strongly encouraged to apply

Experience with developmental disabilities

Benefits:

Generous PTO; start earning paid time off on your first day! Full-time employees can accrue annually:

120 hours in the first year

160 hours after 1 year

200 hours after 3 years

240 hours after 10 years

Hiring bonus

Paid training8 paid holidays

Medical and vision insurance

Dental reimbursement plan

Agency paid Disability and life insurance

Flexible spending plans

Mileage reimbursement

Flexible scheduling

Regular employee events

Employment Requirements:

Proof of eligibility for employment in the U.S.

Passing a criminal background, MVR and BEAS check, OIG Exclusion List check, and DCYF check

Valid driver’s license and proof of valid auto insurance

Must be 18 years of age or older per NH state regulations

Passing a TB test

PathWays of the River Valley is an equal opportunity employer and is committed to diversity in the workplace. We encourage individuals from all backgrounds to apply.

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