Unicorn Technologies LLC
Job Title:
IT Analyst
Location:
Shelbyville, TN
Duration:
4 Months Possible Extension
Description:
This role is hybrid, will be in the office 2 days a week possibly 3 (five days during training).
Manage requests and incidents for asset management operations.
Core Qualifications
Associate’s or Bachelor’s degree in Information Technology, Business Administration, Supply Chain Management, or a related field.
1 3 years of experience (internships or part-time roles acceptable) in IT operations, procurement, inventory control, or asset lifecycle management.
Basic understanding of IT hardware and software lifecycles, including procurement, deployment, maintenance, and retirement.
Technical Skills
Proficient in Microsoft Excel (pivot tables, VLOOKUPs, data validation) and Office 365 applications.
Understanding of hardware components (laptops, monitors, peripherals, network gear) and basic troubleshooting concepts.
Awareness of software licensing models (SaaS, perpetual, subscription) and entitlement tracking.
Ability to generate and interpret reports on inventory levels, asset lifecycle status, and compliance metrics.
Operational & Process Skills
Strong attention to detail for maintaining accurate asset and inventory records.
Ability to follow standard operating procedures (SOPs) and contribute to continuous improvement initiatives.
Basic understanding of receiving, warehousing, and shipping logistics, including RMA and returns processing.
Capable of performing physical inventory audits and reconciling discrepancies.
Knowledge of sourcing and vendor coordination practices, such as request for quotes (RFQs) and purchase requisition handling.
Analytical & Problem-Solving Skills
Ability to analyze asset data for trends, usage optimization, and cost savings opportunities.
Aptitude for identifying process inefficiencies and suggesting improvements.
Comfortable working with large datasets to validate information accuracy and compliance.
Soft Skills
Strong organizational and multitasking abilities in fast-paced environments.
Clear written and verbal communication skills for collaboration with IT, Finance, and Procurement teams.
Reliable, accountable, and able to maintain confidentiality of corporate and user data.
Customer-service oriented; able to support internal users courteously and efficiently.
Preferred Certifications (Optional But Beneficial)
CompTIA A or IT Fundamentals (for hardware/software foundations).
ITIL Foundation certification.
ServiceNow Certified System Administrator (CSA) or basic platform training.
SAM/HAM practitioner courses from IAITAM (CHAMP, CSAM) or equivalent.
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IT Analyst
Location:
Shelbyville, TN
Duration:
4 Months Possible Extension
Description:
This role is hybrid, will be in the office 2 days a week possibly 3 (five days during training).
Manage requests and incidents for asset management operations.
Core Qualifications
Associate’s or Bachelor’s degree in Information Technology, Business Administration, Supply Chain Management, or a related field.
1 3 years of experience (internships or part-time roles acceptable) in IT operations, procurement, inventory control, or asset lifecycle management.
Basic understanding of IT hardware and software lifecycles, including procurement, deployment, maintenance, and retirement.
Technical Skills
Proficient in Microsoft Excel (pivot tables, VLOOKUPs, data validation) and Office 365 applications.
Understanding of hardware components (laptops, monitors, peripherals, network gear) and basic troubleshooting concepts.
Awareness of software licensing models (SaaS, perpetual, subscription) and entitlement tracking.
Ability to generate and interpret reports on inventory levels, asset lifecycle status, and compliance metrics.
Operational & Process Skills
Strong attention to detail for maintaining accurate asset and inventory records.
Ability to follow standard operating procedures (SOPs) and contribute to continuous improvement initiatives.
Basic understanding of receiving, warehousing, and shipping logistics, including RMA and returns processing.
Capable of performing physical inventory audits and reconciling discrepancies.
Knowledge of sourcing and vendor coordination practices, such as request for quotes (RFQs) and purchase requisition handling.
Analytical & Problem-Solving Skills
Ability to analyze asset data for trends, usage optimization, and cost savings opportunities.
Aptitude for identifying process inefficiencies and suggesting improvements.
Comfortable working with large datasets to validate information accuracy and compliance.
Soft Skills
Strong organizational and multitasking abilities in fast-paced environments.
Clear written and verbal communication skills for collaboration with IT, Finance, and Procurement teams.
Reliable, accountable, and able to maintain confidentiality of corporate and user data.
Customer-service oriented; able to support internal users courteously and efficiently.
Preferred Certifications (Optional But Beneficial)
CompTIA A or IT Fundamentals (for hardware/software foundations).
ITIL Foundation certification.
ServiceNow Certified System Administrator (CSA) or basic platform training.
SAM/HAM practitioner courses from IAITAM (CHAMP, CSAM) or equivalent.
#J-18808-Ljbffr