UT Health San Antonio
Supervisor, Clinical Information Systems Analyst - Epic
UT Health San Antonio, San Antonio, Texas, United States, 78208
Supervisor, Clinical Information Systems Analyst - Epic
Apply for the
Supervisor, Clinical Information Systems Analyst - Epic
role at
UT Health San Antonio .
Reporting to the Director of Clinical Information Systems, this position manages, trains, and motivates a team of analysts/support staff to achieve positive outcomes and continuously add value to the Health IT collaborative at UT Health San Antonio. The role includes managing projects, prioritizing work, providing feedback, managing performance, identifying and mitigating risks, and ensuring high‑quality service to internal and external stakeholders. The supervisor also performs the job functions of a Clinical Information Systems Analyst, continually assessing and making improvements to systems and processes to increase efficiency while judiciously managing resources. The position requires a subject‑matter expert well‑versed in all software applications for which they are responsible, and supervisory of daily activities of assigned personnel supporting Epic’s applications and modules. Responsibilities include ensuring the integrity of the clinical information system, quality assurance, and collaboration with leadership, peers, staff and vendors.
Responsibilities
Lead, motivate, develop and support a team of analysts/support staff.
Establish and maintain valuable relationships that are collaborative both within and outside Health IT.
Oversee staff to ensure collaboration and expert‑level support to counterparts from other Epic applications and Health IT affiliates.
Collaborate with leadership to ensure timelines and deliverables are realistic and actionable.
Manage projects, programs and work activities of the team, ensuring deliverables are met on time and on budget.
Track and measure team, project and individual performance goals, and adjust strategies as necessary.
Work with leadership, key stakeholders and the team to identify, document and implement potential process and workflow improvements.
Assist project managers in identifying system capabilities and designing and executing project plans.
Lead working sessions with team members to review and resolve cross‑application and specialty module requests and support issues.
Ensure application build corresponds with underlying workflows and processes; liaise with others as needed to achieve this level of understanding.
Document specifications for both internal users and end‑users; contribute to other Health IT teams’ documentation.
Design and scope complex projects and statements of work, including deliverables, timelines, milestones and resource estimations.
Lead trainings and working sessions for team members and staff; mentor, coach and train Clinical Information Systems analysts and support staff.
Provide technical expertise for system upgrades, build, design, test and document functionality of new system features.
Based on clinical project requests, work with requestors and users to understand and document current workflow and propose optimized future workflows for planned application changes.
Present recommended system enhancement opportunities and creative technical solutions for complex clinic‑related scenarios.
Perform ongoing maintenance and configuration updates to Epic applications.
Create test scripts, timelines and plans for application and workflow changes.
Perform testing of clinical information system configuration and processes, including testing across applications and/or testing the configuration of other analysts.
Coordinate system fixes and changes with software vendors.
Perform other duties as assigned.
Qualifications
Team development & coaching: Ability to bring people together to execute needs, provide training and personal development/coaching.
Escalation & resolution: Strong analytical and problem‑solving skills, fostering timely escalation identification and resolution accountability and integrity.
Strong judgment and decision‑making skills: Knowing when to delegate tasks and when to roll up one’s sleeves and work with the team to get it done.
Mentoring and skill building: Ability and desire to knowledge share, delegate to and mentor new leaders.
Excellent organizational and time‑management skills.
Excellent communication (written and oral) and interpersonal skills.
Ability to efficiently adjust to changing priorities and complexities.
Ability to obtain business requirements and translate into detailed specifications.
Excellent problem‑solving skills with the ability to analyze situations, identify existing or potential problems and recommend solutions.
Required Skills Minimum five (5) years of experience in the field required; three (3) years of supervisory experience or leadership role highly preferred.
Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.
Medical
– UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
Dental
– Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
Vision
– Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
Disability
– Employees can enroll in the Disability Insurance which provides income if a non‑work related illness or injury prevents you from working.
FSAs
– Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day‑care expenses or out‑of‑pocket health care expenses.
Retirement
– Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before‑ or after‑tax dollars with the choice of five quality retirement plan providers.
Time Off
– A generous leave program offers multiple paid leave options:
Front‑loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
Holidays: 12 set paid holidays each year.
Discounts
– Employees enjoy a range of discounts on services, tickets, and gym membership.
EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Higher Education (industries)
Referrals increase your chances of interviewing at UT Health San Antonio by 2x.
#J-18808-Ljbffr
Supervisor, Clinical Information Systems Analyst - Epic
role at
UT Health San Antonio .
Reporting to the Director of Clinical Information Systems, this position manages, trains, and motivates a team of analysts/support staff to achieve positive outcomes and continuously add value to the Health IT collaborative at UT Health San Antonio. The role includes managing projects, prioritizing work, providing feedback, managing performance, identifying and mitigating risks, and ensuring high‑quality service to internal and external stakeholders. The supervisor also performs the job functions of a Clinical Information Systems Analyst, continually assessing and making improvements to systems and processes to increase efficiency while judiciously managing resources. The position requires a subject‑matter expert well‑versed in all software applications for which they are responsible, and supervisory of daily activities of assigned personnel supporting Epic’s applications and modules. Responsibilities include ensuring the integrity of the clinical information system, quality assurance, and collaboration with leadership, peers, staff and vendors.
Responsibilities
Lead, motivate, develop and support a team of analysts/support staff.
Establish and maintain valuable relationships that are collaborative both within and outside Health IT.
Oversee staff to ensure collaboration and expert‑level support to counterparts from other Epic applications and Health IT affiliates.
Collaborate with leadership to ensure timelines and deliverables are realistic and actionable.
Manage projects, programs and work activities of the team, ensuring deliverables are met on time and on budget.
Track and measure team, project and individual performance goals, and adjust strategies as necessary.
Work with leadership, key stakeholders and the team to identify, document and implement potential process and workflow improvements.
Assist project managers in identifying system capabilities and designing and executing project plans.
Lead working sessions with team members to review and resolve cross‑application and specialty module requests and support issues.
Ensure application build corresponds with underlying workflows and processes; liaise with others as needed to achieve this level of understanding.
Document specifications for both internal users and end‑users; contribute to other Health IT teams’ documentation.
Design and scope complex projects and statements of work, including deliverables, timelines, milestones and resource estimations.
Lead trainings and working sessions for team members and staff; mentor, coach and train Clinical Information Systems analysts and support staff.
Provide technical expertise for system upgrades, build, design, test and document functionality of new system features.
Based on clinical project requests, work with requestors and users to understand and document current workflow and propose optimized future workflows for planned application changes.
Present recommended system enhancement opportunities and creative technical solutions for complex clinic‑related scenarios.
Perform ongoing maintenance and configuration updates to Epic applications.
Create test scripts, timelines and plans for application and workflow changes.
Perform testing of clinical information system configuration and processes, including testing across applications and/or testing the configuration of other analysts.
Coordinate system fixes and changes with software vendors.
Perform other duties as assigned.
Qualifications
Team development & coaching: Ability to bring people together to execute needs, provide training and personal development/coaching.
Escalation & resolution: Strong analytical and problem‑solving skills, fostering timely escalation identification and resolution accountability and integrity.
Strong judgment and decision‑making skills: Knowing when to delegate tasks and when to roll up one’s sleeves and work with the team to get it done.
Mentoring and skill building: Ability and desire to knowledge share, delegate to and mentor new leaders.
Excellent organizational and time‑management skills.
Excellent communication (written and oral) and interpersonal skills.
Ability to efficiently adjust to changing priorities and complexities.
Ability to obtain business requirements and translate into detailed specifications.
Excellent problem‑solving skills with the ability to analyze situations, identify existing or potential problems and recommend solutions.
Required Skills Minimum five (5) years of experience in the field required; three (3) years of supervisory experience or leadership role highly preferred.
Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.
Medical
– UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
Dental
– Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
Vision
– Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
Disability
– Employees can enroll in the Disability Insurance which provides income if a non‑work related illness or injury prevents you from working.
FSAs
– Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day‑care expenses or out‑of‑pocket health care expenses.
Retirement
– Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before‑ or after‑tax dollars with the choice of five quality retirement plan providers.
Time Off
– A generous leave program offers multiple paid leave options:
Front‑loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
Holidays: 12 set paid holidays each year.
Discounts
– Employees enjoy a range of discounts on services, tickets, and gym membership.
EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Higher Education (industries)
Referrals increase your chances of interviewing at UT Health San Antonio by 2x.
#J-18808-Ljbffr