High-Priority Opening for an IT Support Engineer

High-Priority Opening for an IT Support Engineer We are looking for an IT Support Engineer with 1–4 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools.

Location:

Marshalltown, IA

Onsite Work

Full Time

Job Responsibilities Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi‑Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project.

Technical Skills

M365

ServiceNow

Basic networking skills

Printer management

AV solution support

VIP support

Printer and industrial scanner support

Seniority level: Associate

Employment type: Full-time

Job function: Information Technology

Industry: Computer and Network Security

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