Wencor Group LLC
Account Manager Wencor Istanbul - Peachtree City, GA
Wencor Group LLC, Clover, Georgia, United States
Company:
Wencor Group LLC
Location:
Istanbul, Turkey
Contact:
ibrahim.bulut@wencor.com (cc: daphne.wims@wencor.com)
Overview The Account Manager maintains existing business and identifies opportunities for growth with new or existing product lines.
Essential Duties and Responsibilities
Establish and maintain good customer relations and ensure customers receive prompt, world‑class service.
Contact customers to follow up, promote products and review missed sales opportunities and provide quote responses; emphasize product features based on analysis of customer's needs.
Research products and maintain fundamental understanding of their technical use; provide technical information to customers and be knowledgeable to support complex service offerings (i.e. Wenstock, ISA, Kitting).
Obtain competitive information and intelligence at responsible accounts.
Obtain new PMA development applications and understand Wencor core competencies.
Continually follow up on New PMA part approvals and promote to applicable customer.
Maintain customer profiles and specific customer database information (Retention/Quote Follow-up/Salesforce).
Maintain regular contact with Regional Account Director when senior level visits are required.
Coordinate with other departments within the organization to achieve sales targets.
Participate in training, including new hire training.
Help with collections as needed.
Review and maintain long‑term contract agreements.
Understand contracts and pursue both Purchasing and Development.
Assist in writing contracts and help with input.
Additional responsibilities as assigned by management.
Other Knowledge, Skills, and Abilities
Fluent with MS Office (Word, Excel, PowerPoint) and familiar with reports; ability to manipulate data sets using Filters, Vlookup, Pivot Tables, and other Excel functions.
Excellent customer service skills.
Ability to manage multiple tasks, prioritize, and work in a team environment.
Attention to detail and ability to perform under pressure.
Previous sales and customer service experience required.
Requirements Education/Experience Preferred: Bachelor's degree in Business, Marketing, or related field with two years related experience and/or training; minimum three years acceptable performance as Inside Sales Representative; or equivalent combination of education and experience.
Other Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents; ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply concepts of basic algebra and geometry.
Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands and Work Environment
Occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, and crawl; lift up to 10 pounds.
Regular requirement to sit and use hands to finger, handle, or feel.
Frequent requirement to talk or listen.
Works in moderate noise levels.
Travel less than 5%.
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Wencor Group LLC
Location:
Istanbul, Turkey
Contact:
ibrahim.bulut@wencor.com (cc: daphne.wims@wencor.com)
Overview The Account Manager maintains existing business and identifies opportunities for growth with new or existing product lines.
Essential Duties and Responsibilities
Establish and maintain good customer relations and ensure customers receive prompt, world‑class service.
Contact customers to follow up, promote products and review missed sales opportunities and provide quote responses; emphasize product features based on analysis of customer's needs.
Research products and maintain fundamental understanding of their technical use; provide technical information to customers and be knowledgeable to support complex service offerings (i.e. Wenstock, ISA, Kitting).
Obtain competitive information and intelligence at responsible accounts.
Obtain new PMA development applications and understand Wencor core competencies.
Continually follow up on New PMA part approvals and promote to applicable customer.
Maintain customer profiles and specific customer database information (Retention/Quote Follow-up/Salesforce).
Maintain regular contact with Regional Account Director when senior level visits are required.
Coordinate with other departments within the organization to achieve sales targets.
Participate in training, including new hire training.
Help with collections as needed.
Review and maintain long‑term contract agreements.
Understand contracts and pursue both Purchasing and Development.
Assist in writing contracts and help with input.
Additional responsibilities as assigned by management.
Other Knowledge, Skills, and Abilities
Fluent with MS Office (Word, Excel, PowerPoint) and familiar with reports; ability to manipulate data sets using Filters, Vlookup, Pivot Tables, and other Excel functions.
Excellent customer service skills.
Ability to manage multiple tasks, prioritize, and work in a team environment.
Attention to detail and ability to perform under pressure.
Previous sales and customer service experience required.
Requirements Education/Experience Preferred: Bachelor's degree in Business, Marketing, or related field with two years related experience and/or training; minimum three years acceptable performance as Inside Sales Representative; or equivalent combination of education and experience.
Other Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents; ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply concepts of basic algebra and geometry.
Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands and Work Environment
Occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, and crawl; lift up to 10 pounds.
Regular requirement to sit and use hands to finger, handle, or feel.
Frequent requirement to talk or listen.
Works in moderate noise levels.
Travel less than 5%.
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