Operations Specialist

With more than 10 million shed and playsets sold since 1975, we make America’s backyard a destination our customers love. Our collaborative environment ensures extraordinary results both inhouse and in our customers backyards. Backyard Products is looking for qualified candidates for our Installation Manager position NY. Our National Installation Organization is one of the largest in the industry, with 33 branch locations throughout the country. We install Residential Storage units, Playground Systems, Pergolas, Gazebos and Green Houses. As an Installation Manager, we are looking for professionals that can: Communicate with our install customers to drive top Customer Satisfaction results Coordinates with our 1099 installers to ensure projects are assigned and completed in a timely manner Recruit contractors and assemblers Ensures responsive communication and timely resolution for escalated repairs or service calls Manage order preparation and the pulling of materials for delivery to customers sites Conducts occasional store visits with our vendor partners to represent the brand Oversees inventory control procedures such as cycle counts and annual inventory Ensures Purchase orders are submitted and received in timely and accurate manner Promotes a clean and safe warehouse working environment for our contractors and employees Fosters an environment that empowers employees through collaboration, safety, high morale, and strong teamwork. Required Requirements: Exceptional Customer service Proficient skills in Microsoft Word, Excel, and Outlook Preferred Requirements: 4+ years of installation / relevant construction building materials experience. -Competitive total compensation package including health benefits, 401k, vacation time and personal time. -Background check and drug screen required -Reports to Territory Manager Backyard Products 5 Habits That Drive Success: Customers First Total Quality Management Manage the Numbers People Make It Happen Work Environment: Operates in a professional office environment as well as within a manufacturing environment subject to inside environmental conditions and noise. Often required to sit, use repetitive hand motion, hear, listen, talk, stand, and walk. Often required to climb stairs, reach overhead, pull, push, and lift up to 50 pounds.

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