Customer Field Operations Technician I or II - Tarboro, NC

**Important Application Submission Information**In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, January 1, 2026## More than a career - a chance to make a difference in people's lives.Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.## **NOTES:**## **Selected candidate must reside within 45 minutes of the Operations Center.**## **Weekend and evening work as required and is subject to overtime and some rotating shifts.**This position is responsible for performing all duties associated with and related to the safe, efficient and cost-effective maintenance of natural gas facilities and appurtenances as they relate to natural gas systems per 49CFR Part 192 and Piedmont Natural Gas policies and procedures.This position performs a variety of activities associated with service installation and maintenance and unregulated activities. Specific duties include but not limited to utilization of computers and computer order / record keeping systems, working service orders associated with current required operator qualifications.## Responsibilities & Duties:* Perform meter turn-ons and turn-offs* Delivers disconnect notifications to customers* Read customer meters* Install meters and meter sets, may include industrial meters* Light pilots, test and inspect appliances and gas equipment to ensure proper operation* Perform farm tap maintenance* Remove meters* Respond to high bill requests by performing dial tests, appliance and filter checks* Meet with customers regarding line relocates* Change out meters related to the sample testing program* Repair water heaters, appliances, etc. (Install if licensed)* Monitor for meter tampering; ensure meters are securely installed* Monitor atmospheric corrosion and paint as needed* Locate gas lines* Inspect/maintain farm tap stations* First Responder to emergency/leak calls; evaluate and grade leaks* Assist in training service apprentices* Assist O&M group with line repairs* May performs leak surveys* Assist other departments as needed* Clear pipelines* Repair/install temporary clamps on steel risers* Repair damaged ½” and ¾” plastic services* Bar test to evaluate and grade underground gas leaks* Prepare unregulated estimates and maintain computer record keeping* Perform other duties as assigned**Basic/Required Qualifications**:* High school diploma or GED.## Desired Qualifications:* Possess and maintain a valid driver’s license* Basic computer knowledge working in a Windows environment* Demonstrated mechanical aptitude* Two-year degree and or Technical Certifications* Possess a minimum of one: Plumbing License (P1 or P2), Fuel Piping License/Journeyman, HVAC License, Electrical License (Limited or Full). Must be willing to use license(s) for Piedmont Natural Gas Business purposes* Experience in Customer Service* Demonstrated effective communication (verbal and written) and interpersonal skills* Safety awareness## Physical Requirements:* Must work outdoors in adverse weather conditions; flexible work schedule; lifting up to 75 lbs.; frequent bending, stooping, standing, crawling, digging, climbing; works on uneven terrain, many times with heavy vegetation; manual dexterity (hand/eye coordination); keen eyesight; good hearing; good sense of smell; comes in frequent contact with insects and animals.## Specific Requirements:* Field Mobility Classification - Work will be performed in various field locations, as needed, after the onboarding period. However, field employees are required to live within a reasonable daily commute to their assigned work location.* This position contains a weight restriction of 275 pounds as an essential function of the job. The purpose of this restriction is to ensure that all weight-rated equipment is used in an appropriate and safe manner within maximum allowed weight loading.* Perform on call duty as scheduled/assigned* Weekend and evening work as required and is subject to overtime and some rotating shifts. Must reside in Resource Center service area; some Resource Centers may require residing in certain counties within the Resource Centers.#LI-AB2****Travel Requirements****5-15%### Relocation Assistance Provided (as applicable)No### Represented/Union PositionNo### Visa Sponsored PositionNo### Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. #J-18808-Ljbffr