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Blaze Credit Union

Mail & Delivery Services Representative

Blaze Credit Union, Saint Paul, Minnesota, United States, 55199

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Mail & Delivery Services Representative Blaze Credit Union – Falcon Heights, MN – Full‑time, on‑site

Description Position reports to the Mail & Delivery Services Supervisor and is responsible for managing and distributing interoffice mail, managing the supply system, handling return mail and supporting special projects and duties to facilitate effective department operation.

Job Type Full‑time, on‑site at our office in Falcon Heights, MN

Major Duties And Responsibilities

Process and manage Returned Mail

Process returned mail statements/notices in the Core/CRM‑DNA

Sort and route department specific returned mail

Manage and distribute interoffice, priority mail and USPS mail delivery

Manage overnight/priority mail distribution system including incoming and outgoing FedEx

Handle, distribute and account for interoffice deliveries through courier

Handle, sort and distribute USPS incoming mail

Process outgoing mail through postage meter and manage pick up with USPS

Review billing/invoices for accounts payable for supervisor review

Maintain postage meter equipment

Support point of contact for the supply system through Business Essentials

Manage cage supply ordering through supplies@BlazeCu.com and supplies through www.wendells.com

Work with Accounting to maintain electronic postage billing system

Review balance

Review invoices

Communication with regional vendor – Quadient

Monitor Courier/Delivery system

Maintain professional communication with courier vendor QuickSilver for scheduling and maintenance needs

Communicate changes/updates to branch staff if applicable

Coordinate and set up new locations with courier services

Metering of outgoing mail

Monitor and service business report printing

Monitor and service branch and administrative team outgoing mail

Monitor and service business administrative team FedEx shipment

Entrance and Loading Dock

Manage deliveries and pickups through loading dock

Manage virtual receptionist queue‑Teleportivity for lobbies of Larpenteur Admin and WestMinster Admin

Other Duties

Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control

Regular and predictable attendance

Perform other duties as assigned to support effective department operation.

Exhibit Blaze’s Core Values: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back

Requirements Experience/Education/Certifications/Licenses

Minimum High School degree or equivalent

Demonstrated Knowledge

Microsoft Office

Ability To

Give and obtain information, as well as advise or refer

Complete simple math skills

Understand banking computer systems

Enter data with a high level of accuracy

Communication Skills Ability to interact/respond to members/staff politely based on a general ‘script’; written communications are templated.

Physical Requirements Ability to sit and stand; answer calls; operate computer; interact with internal staff and public on the phone; travel to designated offices; lift up to 40 lbs.

EEO Statement Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Salary and Benefits We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location and internal equity considerations. The starting salary range for this position is: $21.00–$23.00 per hour. This range reflects the base starting salary for this position. We have other benefits associated with this position which include low‑cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time, paid leave options, up to 6% 401k contribution and tuition reimbursement.

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