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Alterman, Inc.

Service Manager - Medium Voltage

Alterman, Inc., Austin, Texas, us, 78716

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Overview The Service Manager manages and assists in all Medium Voltage evolutions of assigned project types across all Alteron’s operational departments. Conduct will always be ethical and professional to ensure maximum total company profitability, as well as achieving exceptional overall group performance and maximum customer satisfaction.

Essential Functions

Project/Service Management: 60% Project set‑up responsibility

Budgeting and Job Cost Entry for material, labor, subcontracts, DJE

Scheduling (construction, material, labor, cash)

Schedule of values (billing, cash flow)

Monitoring and preparing dispute/claim avoidance

Contract interpretation

Project meeting attendance

Maintains a proactive approach to project planning to maximize profit and performance

In coordination with Purchasing, project material budgets, and company policies, promptly procures and coordinates delivery of appropriate materials to the project site

Works closely with Project Managers and Superintendents to pre‑plan and schedule resources required for assigned project types

Maintains effective communications with appropriate Alteron personnel, keeping them informed of all aspects relevant to the duties to which they have been assigned

Ensures long‑term customer/account satisfaction and grows revenue and opportunities with assigned accounts

Additional tasks as assigned by the Director of Service: 10%

Education and Experience

Inside Wireman Apprenticeship completion or equivalent

Associate’s Degree in Business Management, Construction Management or Construction Engineering

2 years’ experience in a field supervisory position required

10 years minimum of Medium Voltage field experience required

Skills and Abilities

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Proficient with Microsoft Office Suite or other related software

Able to remain up to date on technical knowledge

Work Environment

Office environment with frequent travel to job sites required

Outdoor work environment with exposure to dust, humidity, heat, and cold

Frequent exposure to stressful situations

Routine overtime required

Physical Demands

Frequent driving to and from job sites and customer offices required

Must be able to meet with customers, other departments within the company, and job site employees

Must be able to frequently walk job sites, on uneven ground, and around moving equipment and/or machinery

Must be able to sit, stand, bend over, climb, crouch/stoop, and kneel

Repetitive use of feet and hands, including grasping and fine finger dexterity required

Use of head and neck in a static position required

Must be able to occasionally lift 21‑50 pounds at times with or without assistance

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Other

Industries Construction

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