Harmony Senior Services
Business Office Manager Specialist
Harmony Senior Services, Bowie, Maryland, United States, 20721
34 Broad Street, Charleston, South Carolina 29401 Job Description
*** This position requires frequent travel, including overnight stays in the States of Delaware, Pennsylvania, and Maryland***
The Business Office Manager Specialist will be responsible for the oversight and support of all business and office management functions of the Business Office Manager (BOM) of the community.
Training & Development
Assist with BOM orientation, onboarding, and ongoing training and development.
Train and onboard BOMs to Human Capital Management systems, including ADP Workforce Now.
Train and onboard Executive Directors (EDs) as it relates to the BOM role.
Provide ongoing guidance and best-practice support to BOMs.
Communication & Support
Maintain daily/weekly communication with the CHRO regarding community-level issues, concerns, and updates.
Distribute updates and guidance to BOMs via email, phone calls, and community visits.
Provide on-site and/or remote community coverage to support BOM vacancies, as assigned.
Compliance & Audits
Assist with community audits, including review of:
Employee and resident files
Accounts Payable (AP) and Accounts Receivable (AR)
Payroll processes
General office management practices
Ensure compliance with ADP Workforce Now.
Ensure compliance with the Relias Learning Management System.
Maintain state registration, inspection forms, and required reports.
Ensure OSHA compliance by completing required forms and documentation, as applicable.
Human Resources & Hiring Support
Order and process background checks; compile test results and advise when applicants have successfully completed the pre-hire process.
Process new hire paperwork, ensuring accuracy and completeness.
Work with Department Heads to identify open positions, advertise roles, and interview potential candidates.
Deliver New Hire Orientation in accordance with state regulations and Harmony Senior Services policies and procedures.
Payroll & Financial Support
Assist with ADP payroll preparation.
Support month-end closing processes at the community level, as needed.
Records & Office Management
Oversee and support maintenance of resident business files and personnel files.
Assist Department Heads with ordering supplies and managing inventory.
Customer Service
Provide superior customer service when interacting with residents, families, visitors, and associates.
Additional Responsibilities
Perform other duties as assigned.
REQUIREMENTS:
AA Degree preferred in accounting or business, or equivalent experience
Three plus years' experience working in Accounts Payable/Receivables
Three plus years' experience working in Human Resources/Benefits administration
Excellent organizational, interpersonal, and communication skills
Demonstrated ability to use accounting software programs and Microsoft Office
Must be able to lift, carry, and push up to 25lbs
Demonstrated ability to meet project deadlines
Ability to analyze reports and identify issues that could affect day to day business operations
Excellent customer service skills
Ability to travel to communities on a regular basis, to include overnight stays.
Why Harmony?
401k + Fulltime & Part-time Benefits Packages
Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)
Training, Development & Career Laddering
Great work-life balance
Flexible Scheduling
Telehealth + Flex Spending + Health Savings Account Options
#J-18808-Ljbffr
*** This position requires frequent travel, including overnight stays in the States of Delaware, Pennsylvania, and Maryland***
The Business Office Manager Specialist will be responsible for the oversight and support of all business and office management functions of the Business Office Manager (BOM) of the community.
Training & Development
Assist with BOM orientation, onboarding, and ongoing training and development.
Train and onboard BOMs to Human Capital Management systems, including ADP Workforce Now.
Train and onboard Executive Directors (EDs) as it relates to the BOM role.
Provide ongoing guidance and best-practice support to BOMs.
Communication & Support
Maintain daily/weekly communication with the CHRO regarding community-level issues, concerns, and updates.
Distribute updates and guidance to BOMs via email, phone calls, and community visits.
Provide on-site and/or remote community coverage to support BOM vacancies, as assigned.
Compliance & Audits
Assist with community audits, including review of:
Employee and resident files
Accounts Payable (AP) and Accounts Receivable (AR)
Payroll processes
General office management practices
Ensure compliance with ADP Workforce Now.
Ensure compliance with the Relias Learning Management System.
Maintain state registration, inspection forms, and required reports.
Ensure OSHA compliance by completing required forms and documentation, as applicable.
Human Resources & Hiring Support
Order and process background checks; compile test results and advise when applicants have successfully completed the pre-hire process.
Process new hire paperwork, ensuring accuracy and completeness.
Work with Department Heads to identify open positions, advertise roles, and interview potential candidates.
Deliver New Hire Orientation in accordance with state regulations and Harmony Senior Services policies and procedures.
Payroll & Financial Support
Assist with ADP payroll preparation.
Support month-end closing processes at the community level, as needed.
Records & Office Management
Oversee and support maintenance of resident business files and personnel files.
Assist Department Heads with ordering supplies and managing inventory.
Customer Service
Provide superior customer service when interacting with residents, families, visitors, and associates.
Additional Responsibilities
Perform other duties as assigned.
REQUIREMENTS:
AA Degree preferred in accounting or business, or equivalent experience
Three plus years' experience working in Accounts Payable/Receivables
Three plus years' experience working in Human Resources/Benefits administration
Excellent organizational, interpersonal, and communication skills
Demonstrated ability to use accounting software programs and Microsoft Office
Must be able to lift, carry, and push up to 25lbs
Demonstrated ability to meet project deadlines
Ability to analyze reports and identify issues that could affect day to day business operations
Excellent customer service skills
Ability to travel to communities on a regular basis, to include overnight stays.
Why Harmony?
401k + Fulltime & Part-time Benefits Packages
Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)
Training, Development & Career Laddering
Great work-life balance
Flexible Scheduling
Telehealth + Flex Spending + Health Savings Account Options
#J-18808-Ljbffr