EPAM Systems
We are seeking a highly skilled
Lead Business Operations Specialist
with strong communication and financial expertise.
You will join a fast-paced team focused on translating complex business requirements into actionable insights and AI-driven solutions for upstream processes.
Responsibilities
Review and update team members’ time entries, coordinate reminders, resolve discrepancies, make necessary adjustments, and oversee staffing modifications
Gather and track approval signatures for subcontractor personnel
Coordinate overtime approval requests, monitor overtime entries in the system, and follow up with managers as needed
Audit billing data, assign new roles, and validate billing roles and rates
Manage the approval workflow for billing roles and rates, including preparing P&L statements and securing required sign-offs
Lead the month‑end closing activities, perform final data reviews, and distribute timesheets to clients
Facilitate the BGC process by distributing materials, gathering required details, handling corrections, submitting requests, and arranging training sessions
Draft and issue offboarding documentation for employees leaving the organization
Administer staffing actions for programs and projects, such as onboarding, offboarding, record creation, and updates
Oversee travel‑related tasks, including collecting approvals, verifying requests in the system, making corrections, reviewing expense reports, processing mission visa applications, and submitting customer approval requests
Advise team members on travel, time management, overtime, BGC, roles, and operational procedures
Maintain CRM records, manage opportunity pipelines, and oversee contract workflows
Update forecasting documents and monitor client account balances and spending limits
Compile and present weekly status reports to customers
Requirements
At least 5 years of hands‑on experience in business operations or a similar discipline
Minimum one year of experience leading and supervising development teams
Advanced skills in Atlassian Confluence for organizing documentation and managing knowledge bases
Proficient in using Atlassian Jira for tracking workflows and managing tasks
Strong background in financial review, including data analysis and validation
High‑level expertise in Microsoft Excel for complex data analysis, reporting, and forecasting
Familiarity with Miro for collaborative visual planning and process design
Superior English communication abilities (C1+ or above) and proven experience in direct client communications and stakeholder engagement
Nice to have
Knowledge of Arabic to assist with multilingual team or client interactions
We offer
International projects with top brands
Work with global teams of highly skilled, diverse peers
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling and certification courses
Unlimited access to the LinkedIn Learning library and 22,000+ courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award‑winning culture recognized by Glassdoor, Newsweek and LinkedIn
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function Business Development, Information Technology, and Engineering
Industries Software Development, IT Services and IT Consulting, and Technology, Information and Internet
Referrals increase your chances of interviewing at EPAM Systems by 2x
Get notified about new Business Operations Specialist jobs in
Poland .
#J-18808-Ljbffr
Lead Business Operations Specialist
with strong communication and financial expertise.
You will join a fast-paced team focused on translating complex business requirements into actionable insights and AI-driven solutions for upstream processes.
Responsibilities
Review and update team members’ time entries, coordinate reminders, resolve discrepancies, make necessary adjustments, and oversee staffing modifications
Gather and track approval signatures for subcontractor personnel
Coordinate overtime approval requests, monitor overtime entries in the system, and follow up with managers as needed
Audit billing data, assign new roles, and validate billing roles and rates
Manage the approval workflow for billing roles and rates, including preparing P&L statements and securing required sign-offs
Lead the month‑end closing activities, perform final data reviews, and distribute timesheets to clients
Facilitate the BGC process by distributing materials, gathering required details, handling corrections, submitting requests, and arranging training sessions
Draft and issue offboarding documentation for employees leaving the organization
Administer staffing actions for programs and projects, such as onboarding, offboarding, record creation, and updates
Oversee travel‑related tasks, including collecting approvals, verifying requests in the system, making corrections, reviewing expense reports, processing mission visa applications, and submitting customer approval requests
Advise team members on travel, time management, overtime, BGC, roles, and operational procedures
Maintain CRM records, manage opportunity pipelines, and oversee contract workflows
Update forecasting documents and monitor client account balances and spending limits
Compile and present weekly status reports to customers
Requirements
At least 5 years of hands‑on experience in business operations or a similar discipline
Minimum one year of experience leading and supervising development teams
Advanced skills in Atlassian Confluence for organizing documentation and managing knowledge bases
Proficient in using Atlassian Jira for tracking workflows and managing tasks
Strong background in financial review, including data analysis and validation
High‑level expertise in Microsoft Excel for complex data analysis, reporting, and forecasting
Familiarity with Miro for collaborative visual planning and process design
Superior English communication abilities (C1+ or above) and proven experience in direct client communications and stakeholder engagement
Nice to have
Knowledge of Arabic to assist with multilingual team or client interactions
We offer
International projects with top brands
Work with global teams of highly skilled, diverse peers
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling and certification courses
Unlimited access to the LinkedIn Learning library and 22,000+ courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award‑winning culture recognized by Glassdoor, Newsweek and LinkedIn
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function Business Development, Information Technology, and Engineering
Industries Software Development, IT Services and IT Consulting, and Technology, Information and Internet
Referrals increase your chances of interviewing at EPAM Systems by 2x
Get notified about new Business Operations Specialist jobs in
Poland .
#J-18808-Ljbffr