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Alvarez & Marsal

Business Operations Manager – Infrastructure & Capital Projects

Alvarez & Marsal, New York, New York, us, 10261

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Business Operations Manager – Infrastructure & Capital Projects

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About Alvarez & Marsal Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands‑on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

How You Will Contribute We are seeking a highly motivated detail-oriented Operations Manager to oversee critical operational and financial performance processes within our consulting firm. This role will support multiple P&L leaders of the Infrastructure & Capital Projects practice globally, ensuring accurate timesheet charging, utilization tracking and maintaining the effective use of resource management tool. The professional will also support in providing accurate financial tracking and timely P&L reporting that enable business growth and informed decision-making. The Manager will report directly to the Global Finance and Operations Lead.

Key Responsibilities

Manage and maintain collections forecast data in Salesforce, ensuring accuracy, completeness, and timely updates.

Monitor and promote accurate timesheet entries across the organization, supporting utilization analysis and workforce planning.

Oversee the consistent use and optimization of staff and timesheet management tools.

Collaborate closely with Managing Directors to support their operational and financial management needs.

Track, analyze, and report key financial and operational performance indicators, including revenue, margins, utilization, and other P&L drivers.

Consolidate and prepare regular performance dashboards and reports, providing actionable insights to P&L leaders and senior management.

Partner with Finance to ensure alignment between operational data and financial results.

Identify process gaps and independently implement best practices to enhance accuracy, efficiency, and scalability of operations.

Communicate effectively with internal stakeholders to ensure alignment on priorities, deadlines, and deliverables.

Leverage Excel, ERPs, and other reporting tools to conduct analyses, develop insights, and support decision-making.

Required Skills and Qualifications

Proven experience with Salesforce, Excel, PowerBI and ERP systems.

5+ years of related professional experience in finance and operations.

Strong understanding of consulting firm operations and project billing.

Excellent communication and interpersonal skills.

Ability to work independently and manage multiple priorities.

Analytical mindset with attention to detail.

Prior experience supporting senior management (MD level).

Salary Range $115,000 - $140,000 annually.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Management and Manufacturing

Industries Business Consulting and Services

Benefits Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings’ fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy‑two (72) hours of sick time (prorated for part‑time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M’s benefits programs.

Equal Opportunity Employer It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third‑Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third‑party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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