LSG Lufthansa Service Holding AG
Food Safety Quality Assurance Coordinator
LSG Lufthansa Service Holding AG, Charlotte, North Carolina, United States, 28245
Food Safety Quality Assurance Coordinator
Job Location:
Charlotte, USA (28219)
Work Location Type:
On‑site
Salary Range:
$15.00 – $22.40 per hour
About us LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose Statement Primary responsibility is to maintain the “Global Quality System” of LSG Skychefs and LHI to ensure the Customer Service Center (CSC) is in compliance with customer, FDA, USDA, and HACCP plans, including regulatory standards.
Main Accountabilities
Maintain and initiate all recordkeeping and key performance indicators pertinent to the Quality Department and GQS, including Food Safety, Sanitation, Regulatory Agencies (County Health, State Health Dept., FDA), internal customers (LHI), and airline customers.
Daily monitor of Good Manufacturing Practices (GMPs) for compliance.
Verify cooler and freezer room temperature for compliance.
Perform environmental swabs and microbiological sampling, submitting results to the local laboratory for analysis.
Obtain Chef Table samples to verify compliance with specifications.
Assist the Quality Manager in specific training and daily initiatives addressing quality, food safety, and sanitation issues to drive process improvements.
Conduct work station inspections to verify compliance (gold‑standard verification, specs, sanitizer, food temperatures, HACCP documentation, phf set‑up).
Conduct portion control weight compliance checks against specifications.
Inspect dispatch, galley, non‑bonded, bonded, and equipment areas.
Verify Hazard Analysis and Critical Control Points (HACCP) logs and other documents are accurately completed daily.
Create charts, trending reports, training materials, and visuals.
Maintain, monitor standards, and train employees in compliance with the Regulated Garbage Standards to meet USDA requirements.
Support the Jump‑off (commissary) locations with oversight.
Train hourly employees as needed.
Perform other tasks as requested.
Knowledge, Skills and Experience
High School Diploma or equivalent.
Proficient in using computer and basic software such as Microsoft Office; capable of creating and maintaining trending charts, SOPs; skilled with thermometer, metal detector, ATP testing equipment, mechanical food portioning and processing equipment.
Previous food industry and quality assurance experience a plus.
Ability to work in a cold environment (≤ 40 °F).
Ability to work with minimal to no supervision; self‑starter and problem solver.
Ability to lift/push a minimum of 25 lbs.
Strong mathematical, analytical, verbal, written, interpersonal, and organizational skills.
Ability to work in a fast‑paced environment with large groups.
Must be flexible to work weekends/holidays.
LSG Sky Chefs
is an EEO and affirmative action employer of Women/Minorities/Veterans/Individuals with Disabilities.
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Charlotte, USA (28219)
Work Location Type:
On‑site
Salary Range:
$15.00 – $22.40 per hour
About us LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose Statement Primary responsibility is to maintain the “Global Quality System” of LSG Skychefs and LHI to ensure the Customer Service Center (CSC) is in compliance with customer, FDA, USDA, and HACCP plans, including regulatory standards.
Main Accountabilities
Maintain and initiate all recordkeeping and key performance indicators pertinent to the Quality Department and GQS, including Food Safety, Sanitation, Regulatory Agencies (County Health, State Health Dept., FDA), internal customers (LHI), and airline customers.
Daily monitor of Good Manufacturing Practices (GMPs) for compliance.
Verify cooler and freezer room temperature for compliance.
Perform environmental swabs and microbiological sampling, submitting results to the local laboratory for analysis.
Obtain Chef Table samples to verify compliance with specifications.
Assist the Quality Manager in specific training and daily initiatives addressing quality, food safety, and sanitation issues to drive process improvements.
Conduct work station inspections to verify compliance (gold‑standard verification, specs, sanitizer, food temperatures, HACCP documentation, phf set‑up).
Conduct portion control weight compliance checks against specifications.
Inspect dispatch, galley, non‑bonded, bonded, and equipment areas.
Verify Hazard Analysis and Critical Control Points (HACCP) logs and other documents are accurately completed daily.
Create charts, trending reports, training materials, and visuals.
Maintain, monitor standards, and train employees in compliance with the Regulated Garbage Standards to meet USDA requirements.
Support the Jump‑off (commissary) locations with oversight.
Train hourly employees as needed.
Perform other tasks as requested.
Knowledge, Skills and Experience
High School Diploma or equivalent.
Proficient in using computer and basic software such as Microsoft Office; capable of creating and maintaining trending charts, SOPs; skilled with thermometer, metal detector, ATP testing equipment, mechanical food portioning and processing equipment.
Previous food industry and quality assurance experience a plus.
Ability to work in a cold environment (≤ 40 °F).
Ability to work with minimal to no supervision; self‑starter and problem solver.
Ability to lift/push a minimum of 25 lbs.
Strong mathematical, analytical, verbal, written, interpersonal, and organizational skills.
Ability to work in a fast‑paced environment with large groups.
Must be flexible to work weekends/holidays.
LSG Sky Chefs
is an EEO and affirmative action employer of Women/Minorities/Veterans/Individuals with Disabilities.
#J-18808-Ljbffr