FastTek Global
IT Operations Support Specialist #1045516
FastTek Global, Dearborn, Michigan, United States, 48120
IT Operations Support Specialist #1045516
Location: Dearborn, Michigan
Job Description The IT Business Operations Analyst (Agency) will play a key role in helping to organize, support, and monitor business operations of the Industrial Systems IT Leadership Team.
The position offers the opportunity to be at the heart of running a large‑scale enterprise technology team and involves a wide variety of activities that contribute to the successful operations and performance of the team.
Responsibilities
Support operations of IS IT business activities.
Support stakeholders in developing monthly updates and metrics, and consolidate them into the required monthly reports and artifacts per corporate standards.
Support meetings for the Industrial System IT Leadership teams.
Participate in the development of executive updates and presentations for operational updates, organizational accomplishments, objectives, strategy, and roadmap.
Develop, publish, and distribute communications to improve knowledge sharing and awareness across the enterprise of IS IT strategies, roadmaps, activities, and accomplishments.
Assist IS IT team members in monitoring business performance metrics to ensure IS IT targets are on track to be achieved by year end.
Assist IS IT leadership in monitoring the big picture of activities and deliverables, focusing on the right activities at the right time.
Participate in planning quarterly leadership off‑sites.
Help monitor activities and metrics on key IS IT initiatives.
Support scheduling and preparations for bi‑weekly IS IT strategic topics reviews.
Monitor and support objectives, milestone targets, and KPIs, and engage team members when issues and blockers arise.
Skills Required
Jira
Microsoft Excel
Microsoft PowerPoint
Communications
Software Communications – Other
Microsoft Outlook
Microsoft Word
Ad Hoc Reporting
Budgeting
Budgets/Timing
Business Analytics
Data Analysis
Data/Analytics dashboards
Experience Required Level: Specialist
Knowledge and experience in IT Business Operations.
Experience in coordinating, organizing, and hosting key meetings and events.
Inclusive style with the ability to collaborate and build meaningful relationships at all levels and functions of the organization.
Experience in developing internal communications to support an IT leadership team.
Demonstrated ability to support an IT leadership team in daily operations and to achieve organizational objectives.
Ability to work cross‑functionally, in a matrixed environment, and experience in a large multinational company.
Shows consistent ethical behavior and contributes to the success of the plan.
Education Required
Associate Degree
Education Preferred
Associate Degree
Work Environment and Culture
Clarify strategic intent and vision of the Industrial System IT organization aligned to the plan.
Inspire team members to own the desired outcomes essential to the plan.
Build an inclusive environment that embodies freedom of thought and innovation.
Value trust, seek and provide candid feedback to continuously develop one another.
Support each other because we succeed or fail as a team.
Raise the bar of excellence in everything we do.
And most of all, have fun together.
#J-18808-Ljbffr
Job Description The IT Business Operations Analyst (Agency) will play a key role in helping to organize, support, and monitor business operations of the Industrial Systems IT Leadership Team.
The position offers the opportunity to be at the heart of running a large‑scale enterprise technology team and involves a wide variety of activities that contribute to the successful operations and performance of the team.
Responsibilities
Support operations of IS IT business activities.
Support stakeholders in developing monthly updates and metrics, and consolidate them into the required monthly reports and artifacts per corporate standards.
Support meetings for the Industrial System IT Leadership teams.
Participate in the development of executive updates and presentations for operational updates, organizational accomplishments, objectives, strategy, and roadmap.
Develop, publish, and distribute communications to improve knowledge sharing and awareness across the enterprise of IS IT strategies, roadmaps, activities, and accomplishments.
Assist IS IT team members in monitoring business performance metrics to ensure IS IT targets are on track to be achieved by year end.
Assist IS IT leadership in monitoring the big picture of activities and deliverables, focusing on the right activities at the right time.
Participate in planning quarterly leadership off‑sites.
Help monitor activities and metrics on key IS IT initiatives.
Support scheduling and preparations for bi‑weekly IS IT strategic topics reviews.
Monitor and support objectives, milestone targets, and KPIs, and engage team members when issues and blockers arise.
Skills Required
Jira
Microsoft Excel
Microsoft PowerPoint
Communications
Software Communications – Other
Microsoft Outlook
Microsoft Word
Ad Hoc Reporting
Budgeting
Budgets/Timing
Business Analytics
Data Analysis
Data/Analytics dashboards
Experience Required Level: Specialist
Knowledge and experience in IT Business Operations.
Experience in coordinating, organizing, and hosting key meetings and events.
Inclusive style with the ability to collaborate and build meaningful relationships at all levels and functions of the organization.
Experience in developing internal communications to support an IT leadership team.
Demonstrated ability to support an IT leadership team in daily operations and to achieve organizational objectives.
Ability to work cross‑functionally, in a matrixed environment, and experience in a large multinational company.
Shows consistent ethical behavior and contributes to the success of the plan.
Education Required
Associate Degree
Education Preferred
Associate Degree
Work Environment and Culture
Clarify strategic intent and vision of the Industrial System IT organization aligned to the plan.
Inspire team members to own the desired outcomes essential to the plan.
Build an inclusive environment that embodies freedom of thought and innovation.
Value trust, seek and provide candid feedback to continuously develop one another.
Support each other because we succeed or fail as a team.
Raise the bar of excellence in everything we do.
And most of all, have fun together.
#J-18808-Ljbffr