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Amazon

Customs Brokerage Specialist, ACT Destination Operations

Amazon, Granite Heights, Wisconsin, United States

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Customs Brokerage Specialist, ACT Destination Operations

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Amazon . Application deadline: Jan 22, 2026.

At Amazon, our mission is to be Earth's most customer‑centric company. The Amazon Customs & Trade (ACT) team delivers comprehensive customs brokerage services for our customers.

We are seeking a detail‑oriented Customs Brokerage Specialist to manage daily customs clearance operations for ocean, air, rail, and truck cross‑border shipments. The position involves collaborating with freight forwarders, sellers, and vendors to ensure proper shipment and document preparation, monitoring clearance status, and managing issue escalation. You will also perform accurate data entry for entry filing, classifications, inspections, and generate and track delivery forms while ensuring compliance requirements are met.

Key job responsibilities

Verify completeness of information upon onboarding customers

Prepare import documentation to ensure timely release and delivery of orders

Verify accuracy of commercial documentation and charges

Submit documentation to regulatory agencies

Meet daily/weekly KPI targets for entry submission and accuracy

Collaborate with other service providers to solve shipment issues

Collaborate with origin and destination logistics teams

Provide 2nd tier support for Customer Service queries

About the Team We are a collaborative group of logistics professionals dedicated to streamlining international trade processes. Our team is committed to excellence in global supply chain management and works closely with international partners to facilitate efficient and compliant cross‑border transportation. We value precision, communication, and continuous learning.

Basic Qualifications

Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions)

Work 40 hours per week, and overtime as required

Experience performing accurate data entry and analysis

Experience in international logistics, cross‑border transportation and supply chain, or U.S. Customs rules and regulations

2+ years of customs entry writing experience with a proven track record handling complex, high‑value shipments

Preferred Qualifications

High school or equivalent diploma

Bachelor's degree in logistics, transportation, supply chain, or business

Licensed customs broker

Experience in customs

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our compensation reflects the cost of labor across several U.S. geographic markets. The Colorado base pay for this position ranges from $40,300/year up to $70,600/year. The National base pay ranges from $36,300/year in our lowest geographic market up to $77,600/year in our highest. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical, financial, and other benefits.

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