Expeditors
Transportation Operations and Planning Coordinator
Full-time
“We’re not in the shipping business; we’re in the information business” – Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service‑based approach to logistics.
19,000 trained professionals
350+ locations worldwide
Globally unified systems
The
Transportation Operations Coordinator
is responsible for ensuring the smooth operation of our logistical activities by driving carrier and service provider performance through collaboration and coordination of processes, carriers, and facilities. Ensures performance and lowest cost transportation by analyzing company and customer needs, researching transportation methods and auditing carrier costs and performances.
Sunday‑Thursday 11pm‑8am
Key Responsibilities:
Build customer relationship and provide excellent customer service, understanding their needs and goals
Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience
Manage the flow of goods and materials by coordinating with customers, 3pls, carriers, warehouses, and other stakeholders to streamline the supply chain process to meet KPIs and OKRs as agreed to with the client, i.e. OTIF
Arrange transportation for shipments, considering factors such as cost, transit time, and mode of transport. Coordinate with freight forwarders, carriers, and haulage companies to schedule pickups and deliveries as and when required
Drive carrier and service provider performance for the Hub and Spoke locations
Responsible for transportation management of warehouse inbound and outbound activities, warehouse and trailer capacity management
Support the collection and interpretation of data, provides data analytics to improve the transportation operational efficiency of their assigned warehouse location
Coordinate and collaborate with multiple parties including customer stakeholders, warehouses, carriers, service providers onsite team members to resolve any issues that may arise
Serve as the main point of contact for internal departments, external vendors, and customers regarding logistics‑related inquiries. Communicate shipment status updates and address any issues or concerns promptly
Acts as a liaison between Google’s warehouse vendor and carrier
Support domestic and international shipments as well as ensuring Google’s partner carriers are aware of requirements for warehouse operations and any critical shipments needing attention
Monitor inbound and outbound deliveries ensuring it reaches destination as requested
Proactively approach and resolve bottlenecks in the shipping and receiving processes
Develop and monitor carrier KPIs and metrics for transportation analysis
Identify and suggest corrective actions for ongoing delivery issues/opportunities and SOPs
Qualifications:
Bachelor's degree or equivalent working experience
1‑2 years experience in supply chain, logistics and or transportation (preferred)
Knowledge of international shipping regulations and customs procedures
Must have experience in US/MX cross border logistics
Must be able to communicate in Spanish both verbally and written
Experience in logistics software and systems, such as ERP systems, transportation management systems (TMS), and warehouse management systems (WMS).
Effective communication and negotiation skills
Analytical mindset with the ability to interpret data and make informed decisions
Self‑starter with the ability to triage and prioritize tasks in a fast‑paced environment
Benefits:
Paid vacation
Holidays (10)
Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchase Plan (ESPP)
Health Savings Account (HSA)
Life and Disability Insurance
Paid Parental Leave (additional eligibility criteria)
Dependent Care Flexible Spending Account (DC FSA)Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement
Position is full time (40 hours per week) Monday through Friday
All your information will be kept confidential according to EEO guidelines.
Job Location #J-18808-Ljbffr
“We’re not in the shipping business; we’re in the information business” – Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service‑based approach to logistics.
19,000 trained professionals
350+ locations worldwide
Globally unified systems
The
Transportation Operations Coordinator
is responsible for ensuring the smooth operation of our logistical activities by driving carrier and service provider performance through collaboration and coordination of processes, carriers, and facilities. Ensures performance and lowest cost transportation by analyzing company and customer needs, researching transportation methods and auditing carrier costs and performances.
Sunday‑Thursday 11pm‑8am
Key Responsibilities:
Build customer relationship and provide excellent customer service, understanding their needs and goals
Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience
Manage the flow of goods and materials by coordinating with customers, 3pls, carriers, warehouses, and other stakeholders to streamline the supply chain process to meet KPIs and OKRs as agreed to with the client, i.e. OTIF
Arrange transportation for shipments, considering factors such as cost, transit time, and mode of transport. Coordinate with freight forwarders, carriers, and haulage companies to schedule pickups and deliveries as and when required
Drive carrier and service provider performance for the Hub and Spoke locations
Responsible for transportation management of warehouse inbound and outbound activities, warehouse and trailer capacity management
Support the collection and interpretation of data, provides data analytics to improve the transportation operational efficiency of their assigned warehouse location
Coordinate and collaborate with multiple parties including customer stakeholders, warehouses, carriers, service providers onsite team members to resolve any issues that may arise
Serve as the main point of contact for internal departments, external vendors, and customers regarding logistics‑related inquiries. Communicate shipment status updates and address any issues or concerns promptly
Acts as a liaison between Google’s warehouse vendor and carrier
Support domestic and international shipments as well as ensuring Google’s partner carriers are aware of requirements for warehouse operations and any critical shipments needing attention
Monitor inbound and outbound deliveries ensuring it reaches destination as requested
Proactively approach and resolve bottlenecks in the shipping and receiving processes
Develop and monitor carrier KPIs and metrics for transportation analysis
Identify and suggest corrective actions for ongoing delivery issues/opportunities and SOPs
Qualifications:
Bachelor's degree or equivalent working experience
1‑2 years experience in supply chain, logistics and or transportation (preferred)
Knowledge of international shipping regulations and customs procedures
Must have experience in US/MX cross border logistics
Must be able to communicate in Spanish both verbally and written
Experience in logistics software and systems, such as ERP systems, transportation management systems (TMS), and warehouse management systems (WMS).
Effective communication and negotiation skills
Analytical mindset with the ability to interpret data and make informed decisions
Self‑starter with the ability to triage and prioritize tasks in a fast‑paced environment
Benefits:
Paid vacation
Holidays (10)
Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchase Plan (ESPP)
Health Savings Account (HSA)
Life and Disability Insurance
Paid Parental Leave (additional eligibility criteria)
Dependent Care Flexible Spending Account (DC FSA)Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement
Position is full time (40 hours per week) Monday through Friday
All your information will be kept confidential according to EEO guidelines.
Job Location #J-18808-Ljbffr