Rollins, Inc.
Branch Service Manager – Rollins, Inc.
We’re the Industry Leader because of leaders like you. When you’re a Service Manager, you’re quality control, ensuring top‑notch service from the industry leader with more than 125 years as the best in pests.
Our
Service Manager
is a pro at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills that builds customer trust. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth—and you can earn your way to an annual rewards trip honoring top performers.
You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.
With Orkin’s award‑winning training program, you will receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession‑resistant.
Ready to start a career with staying power? Apply now!
Responsibilities As a Service Manager, you’ll be a leader in a high‑performance culture. You’ll put your proven leadership skills to work in developing and motivating your team to deliver top‑notch service to every customer. You’ll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know‑how and empathy. An excellent communicator, you’re prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you’ll lend a hand with community service projects that improve where you live and work.
Lead an entire service operation upon completion of paid training
Motivate the service team to consistently provide the world’s best service, prioritizing safety
Conduct yourself with the utmost professionalism and integrity with customers and coworkers
Assist with recruiting top talent on the service team
Train and develop Orkin Pros through hands‑on management
Lead training meetings
Oversee our Orkin Pro Ride‑A‑Long program
Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
Champion innovation by supporting the team in adopting new products, services and technology
Monitor scheduling, routing and inventory to drive efficiencies and productivity
Benefits
The starting salary will be $60,000 to $80,000 with bonus potential
Company vehicle with gas card
Company‑provided iPhone and iPad with sales software
Comprehensive benefits package including medical, dental, vision, maternity, & life insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Industry‑leading, quality, comprehensive training program
Why Orkin?
You’re seeking an opportunity with career potential in a reliable, recession‑resistant industry
You have a service‑oriented mindset that leads you to build loyalty and trust with customers
You hold yourself responsible to commitments
You value being part of a team
You want to keep learning, improving and developing as a leader
You want to join a company that supports the community
You want a career with a purpose at a mission‑driven company that values
Values
Safety
Professionalism
Empathy
Integrity
Innovation
Qualifications
Sales experience preferred
High School Diploma or equivalent required
Valid driver’s license required
Ability to obtain the appropriate pesticide license/certification if required (company paid)
Ability to work in the field independently, manage route‑based assignments and interact with our great customers inside their businesses and/or homes
Physical Job Requirements
Safely use a ladder within the manufacturer’s weight capacity
Occasionally lift and carry up to 50 lbs.
Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl
Wear personal protective equipment (PPE) which sometimes requires an OSHA‑compliant respirator
Willing to work in different types of weather conditions
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.
Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Other (Consumer Services) #J-18808-Ljbffr
Our
Service Manager
is a pro at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills that builds customer trust. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth—and you can earn your way to an annual rewards trip honoring top performers.
You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.
With Orkin’s award‑winning training program, you will receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession‑resistant.
Ready to start a career with staying power? Apply now!
Responsibilities As a Service Manager, you’ll be a leader in a high‑performance culture. You’ll put your proven leadership skills to work in developing and motivating your team to deliver top‑notch service to every customer. You’ll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know‑how and empathy. An excellent communicator, you’re prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you’ll lend a hand with community service projects that improve where you live and work.
Lead an entire service operation upon completion of paid training
Motivate the service team to consistently provide the world’s best service, prioritizing safety
Conduct yourself with the utmost professionalism and integrity with customers and coworkers
Assist with recruiting top talent on the service team
Train and develop Orkin Pros through hands‑on management
Lead training meetings
Oversee our Orkin Pro Ride‑A‑Long program
Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
Champion innovation by supporting the team in adopting new products, services and technology
Monitor scheduling, routing and inventory to drive efficiencies and productivity
Benefits
The starting salary will be $60,000 to $80,000 with bonus potential
Company vehicle with gas card
Company‑provided iPhone and iPad with sales software
Comprehensive benefits package including medical, dental, vision, maternity, & life insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Industry‑leading, quality, comprehensive training program
Why Orkin?
You’re seeking an opportunity with career potential in a reliable, recession‑resistant industry
You have a service‑oriented mindset that leads you to build loyalty and trust with customers
You hold yourself responsible to commitments
You value being part of a team
You want to keep learning, improving and developing as a leader
You want to join a company that supports the community
You want a career with a purpose at a mission‑driven company that values
Values
Safety
Professionalism
Empathy
Integrity
Innovation
Qualifications
Sales experience preferred
High School Diploma or equivalent required
Valid driver’s license required
Ability to obtain the appropriate pesticide license/certification if required (company paid)
Ability to work in the field independently, manage route‑based assignments and interact with our great customers inside their businesses and/or homes
Physical Job Requirements
Safely use a ladder within the manufacturer’s weight capacity
Occasionally lift and carry up to 50 lbs.
Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl
Wear personal protective equipment (PPE) which sometimes requires an OSHA‑compliant respirator
Willing to work in different types of weather conditions
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.
Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Other (Consumer Services) #J-18808-Ljbffr