Allegiant
2 days ago Be among the first 25 applicants
This range is provided by Allegiant. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $80,000.00/yr - $100,000.00/yr
Summary The Trax Cross Functional Supervisor must have an understanding of all aspects of Trax from Maintenance and Records processes, to Supply Chain, to Procurement, and Accounting processes. The Trax Supervisor will guide the Trax Production support team, collaborate with other user groups, and oversee continuous improvements of Trax, including providing and coordinating support for future implementation functionality. Additional responsibilities include, but are not limited to, creating/managing system reports; working with business users to understand challenges, recommending, advising, and implementing process improvements; troubleshooting, correcting, and testing system changes; submitting and managing tickets with Trax support; ensuring proper documentation of system and business processes.
Visa Sponsorship Available No
Minimum Requirements Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education: Bachelor’s Degree Engineering, Finance, Business, or Computer Science
Years of Experience: Minimum three (3) years of experience with Trax MRO or general MRO processes.
Strong functional knowledge of maintenance, repair, and operation (MRO) processes
Understanding of best practice processes that are recommended for optimal user efficiency and system performance
Experience with managing and configuring MRO systems and rules
Comfortable collaborating with teammates, providing direction and sharing knowledge to address issues and requests
Experienced at suggesting process improvement to gain efficient use of user time and system functionality
Strong intellect and aptitude desired, along with the ability to manage multiple and varied activities and personalities
Strong focus and ability to translate technical requirements within the Functional Requirements Document (FRD) and Business Requirements Document (BRD)
Good operational understanding of the various business teams, such as maintenance, engineering, materials, parts purchasing, repairs, accounting, and data flow
Able to participate in technical dialogue and convey requisite information to various parties
Comfortable communicating effectively, current and future processes with all parties
Strong decision-making and problem solving skills
Able to work independently, as well as perform as part of a team with a common goal of delivering effective results
Proficient with use of computers and Microsoft Office applications (Word, Excel, PowerPoint)
Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job
Ability and willingness to travel as required
Preferred Requirements
Five years of experience in operations management
Three years of experience in aviation field
Experience with Trax eMRO and/or Trax legacy systems
Advanced understanding of Trax transcodes and switch configurations
Familiarity with SAP, Navitaire, FuelPlus/Skymetrix, and Ariba systems
Knowledge of a general technical field such as engineering, materials, and aircraft records
Experience with ticket management systems, such as Jira
Team player who will contribute ideas and solutions to meet corporate goals
Strong communication skills
Strong analytical and problem-solving skills
Detail oriented
Job Duties
Work with business to understand the business strategy and identify processes to optimize within the Trax ERP system
Plan and oversee Trax configuration management
Enforce regulation of the change process, so that only approved and validated changes are incorporated into product documents and related software
Authorize the release of drawings, schedules and system configuration changes specified by management and other functional groups through the Request for Change process
Provide support and guidance for all aspects of the operating Trax ERP system
Review the status of projects and issues with project leadership
Support Trax upgrades and incremental software releasesAct as a liaison with Trax and integrated system representatives
Ensure changes follow SDLC standards; configured, tested, approved, and documented within each environment (Dev and QA) before releasing to Production
Guide business users on proper processes/steps to follow within the software application
Drive resolution of reported issues and process improvement
Create and follow through with vendor support tickets
Train business users on new and recommended business processes
Supervise and mentor team and share knowledge to address issues and requests
Suggest process improvements to gain efficient user time and system functionality
Perform all necessary activities required to keep the system active and operational 24/7
Lead the implementation of new/additional Trax modules and/or integral connecting systems
Coordinate with various leadership to resolve and address various issues and challenges
Assist with vendor software updates and maintenance of relevant process manuals
Maximize the use of data, and other system interactions, from Trax as required
Assist in the development of a training program and content, for the various users
Build strong relationships with business users and other support teams, fostering collaboration and teamwork, and assist with change requests to meet the needs of the business
Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate
Model Allegiant’s customer service standards in personal actions and when providing leadership direction
Other duties as assigned
Physical Requirements The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.
Equal Opportunity Employer: Disability/Veteran
For more information, see https://allegiantair.jobs
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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This range is provided by Allegiant. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $80,000.00/yr - $100,000.00/yr
Summary The Trax Cross Functional Supervisor must have an understanding of all aspects of Trax from Maintenance and Records processes, to Supply Chain, to Procurement, and Accounting processes. The Trax Supervisor will guide the Trax Production support team, collaborate with other user groups, and oversee continuous improvements of Trax, including providing and coordinating support for future implementation functionality. Additional responsibilities include, but are not limited to, creating/managing system reports; working with business users to understand challenges, recommending, advising, and implementing process improvements; troubleshooting, correcting, and testing system changes; submitting and managing tickets with Trax support; ensuring proper documentation of system and business processes.
Visa Sponsorship Available No
Minimum Requirements Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education: Bachelor’s Degree Engineering, Finance, Business, or Computer Science
Years of Experience: Minimum three (3) years of experience with Trax MRO or general MRO processes.
Strong functional knowledge of maintenance, repair, and operation (MRO) processes
Understanding of best practice processes that are recommended for optimal user efficiency and system performance
Experience with managing and configuring MRO systems and rules
Comfortable collaborating with teammates, providing direction and sharing knowledge to address issues and requests
Experienced at suggesting process improvement to gain efficient use of user time and system functionality
Strong intellect and aptitude desired, along with the ability to manage multiple and varied activities and personalities
Strong focus and ability to translate technical requirements within the Functional Requirements Document (FRD) and Business Requirements Document (BRD)
Good operational understanding of the various business teams, such as maintenance, engineering, materials, parts purchasing, repairs, accounting, and data flow
Able to participate in technical dialogue and convey requisite information to various parties
Comfortable communicating effectively, current and future processes with all parties
Strong decision-making and problem solving skills
Able to work independently, as well as perform as part of a team with a common goal of delivering effective results
Proficient with use of computers and Microsoft Office applications (Word, Excel, PowerPoint)
Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job
Ability and willingness to travel as required
Preferred Requirements
Five years of experience in operations management
Three years of experience in aviation field
Experience with Trax eMRO and/or Trax legacy systems
Advanced understanding of Trax transcodes and switch configurations
Familiarity with SAP, Navitaire, FuelPlus/Skymetrix, and Ariba systems
Knowledge of a general technical field such as engineering, materials, and aircraft records
Experience with ticket management systems, such as Jira
Team player who will contribute ideas and solutions to meet corporate goals
Strong communication skills
Strong analytical and problem-solving skills
Detail oriented
Job Duties
Work with business to understand the business strategy and identify processes to optimize within the Trax ERP system
Plan and oversee Trax configuration management
Enforce regulation of the change process, so that only approved and validated changes are incorporated into product documents and related software
Authorize the release of drawings, schedules and system configuration changes specified by management and other functional groups through the Request for Change process
Provide support and guidance for all aspects of the operating Trax ERP system
Review the status of projects and issues with project leadership
Support Trax upgrades and incremental software releasesAct as a liaison with Trax and integrated system representatives
Ensure changes follow SDLC standards; configured, tested, approved, and documented within each environment (Dev and QA) before releasing to Production
Guide business users on proper processes/steps to follow within the software application
Drive resolution of reported issues and process improvement
Create and follow through with vendor support tickets
Train business users on new and recommended business processes
Supervise and mentor team and share knowledge to address issues and requests
Suggest process improvements to gain efficient user time and system functionality
Perform all necessary activities required to keep the system active and operational 24/7
Lead the implementation of new/additional Trax modules and/or integral connecting systems
Coordinate with various leadership to resolve and address various issues and challenges
Assist with vendor software updates and maintenance of relevant process manuals
Maximize the use of data, and other system interactions, from Trax as required
Assist in the development of a training program and content, for the various users
Build strong relationships with business users and other support teams, fostering collaboration and teamwork, and assist with change requests to meet the needs of the business
Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate
Model Allegiant’s customer service standards in personal actions and when providing leadership direction
Other duties as assigned
Physical Requirements The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.
Equal Opportunity Employer: Disability/Veteran
For more information, see https://allegiantair.jobs
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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