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Lactalis USA

Customer Category Manager, Hyvee/Fareway/Woodman's

Lactalis USA, Buffalo, New York, United States, 14266

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Apply Description Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive - whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your

PASSION , your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your

PASSION

to ours

The

Customer Category Manager (CCM)

is responsible for the selling efforts with their assigned customers as a member of a Customer Business Team (CBT). The position represents Lactalis Heritage Dairy to the Customer's Category Management and Buying Team personnel. The CCM manages assigned customers and responsibilities effectively and acts as a liaison between Lactalis Heritage Dairy CBT and the Customer's HQ Team. They will be responsible for all the selling activities across the Lactalis Heritage Dairy portfolio for their assigned customers. The CCM delivers revenue and profitability, pursues business strategies to grow the company franchises using customer-specific programs, provides category management expertise to the customer, ensures that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

From your

STORY

to ours

Effectively partner with their assigned customers to build rapport at all levels and to fully understand the customer, their business, and the marketplace

Responsible for achieving base business objectives of assigned customers (revenue, share growth, margin contribution, authorizations, distribution and shelving)

Responsible for forecasting the business, using drivers, for supply planning

Regular category & business reviews with the Customer's Category Managers & Key Account Management personnel to affect positive business growth

Partner with internal

Lactalis HQ (Business Unit) and Sales Finance

to optimize trade, pursue strategic programs, etc.

Responsible for partnering with

Category Leadership

to execute Category Reviews and ad hoc business deep dives

Utilize Circana (Unify, PTA, BVD) and Nielsen data

to monitor business trends across the category and LHD business

Manage

internal trade planning financial system and offline customer planners

on a weekly basis to ensure that financial profile is accurate based upon YTD actuals and Trend.

Pursue

void distribution opportunities and sell in innovation

Achieve promotional revenue objectives by tactic, price point, drive period & selling vent for their assigned categories and customer

Effectively execute Lactalis Heritage Dairy

pricing strategies

for all assigned categories for the customer

Partner with

broker team and in-store team

manage retailer and store-by-store executions across the various retailers

Responsible for

maintaining files and business documentation

as directed by Lactalis Heritage Dairy Policy & the CBT to thoroughly document business transactions with the customer

Requirements From your

EXPERTISE

to ours

Education and Experience

Bachelor's Degree OR equivalent years of relevant experience

5+ years of experience in customer management, account management, and/or retail sales management for a CPG company

Knowledge, Skills and Abilities

Ability to establish and maintain effective relationships with the Customer and gain their trust and respect

Strong personal selling skills and negotiation skills

Effective communication skills, both verbal and written

Self-motivated, ability to operate independently

Demonstrated ability to analyze data and create action plans

Ability to prioritize and meet deadlines within specified time constraints

Ability to operate in a team environment

Ability to adapt in a changing work environment

Solid working knowledge of computers and related systems including proficiency in Microsoft 365 including PowerPoint, Excel, Teams, CoPilot, etc.

Ability to travel (up to 30%)

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirative Action Employer will comply with all related legal obligations.

Salary Description $85,000-$95,000

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