Logo
Arcana

Business Operations

Arcana, New York, New York, us, 10261

Save Job

Head of Product & Operations at Arcana | Catan US Champion Arcana is a portfolio intelligence platform used by hedge funds and asset managers to analyze performance and risk. We’re rethinking the tools institutional investors rely on—and we’re hiring people who want to drive that transformation.

This role is ideal for candidates with experience in investment banking, private equity, or top-tier management consulting (e.g., McKinsey, Bain, BCG) who want to move from advisory or deal work into building an institutional software business.

This is a

founding business operations role , not a traditional finance or strategy position. You’ll work directly with the founders and leadership across product, go-to-market, finance, and operations to help build the internal engine of a category-defining institutional software company.

In this role, you’ll learn how to become an operational machine—building the internal engine that scales a company—while also helping shape both the product and the business from the ground up.

Responsibilities

Partner closely with the founders to drive core business operations across product, sales, finance, and client workflows

Translate institutional investor needs into clear internal priorities, operating processes, and execution plans

Support go-to-market execution: pricing, packaging, sales enablement, client onboarding, and renewal workflows

Work cross-functionally with product, engineering, and data science to ensure tight feedback loops and execution

Analyze company-level metrics (revenue, pipeline, usage, retention, unit economics) and surface actionable insights

Own and improve internal processes for contracts, billing, reporting, and client operations

Conduct market, competitive, and customer research to inform product strategy and company positioning

Help shape early hiring, tooling, and operating cadence as Arcana scales

Requirements

2–4 years of experience in a high-ownership, high-bar role

Exceptional analytical and Excel skills; comfortable working with messy, incomplete data to drive decisions

Strong understanding of institutional finance, investment workflows

Excellent communication skills with senior stakeholders, including founders, portfolio managers, CIOs, and operators

Self-starter who thrives in ambiguity and moves quickly from idea to execution

Comfortable wearing multiple hats in a fast-paced, remote startup environment

Strong judgment, attention to detail, and bias toward ownership

Qualifications

Bachelor’s or Master’s degree from a top-ranked university in Finance, Economics, Engineering, or a related field

Bonus points if you completed a double major in a liberal arts discipline and a technical subject (e.g., computer science, engineering, mathematics).

Minimum GPA of

3.7

(required)

CFA, FRM, or MBA is a strong plus

Experience with tools like Bloomberg, FactSet, or data programming languages (Python, R) is a bonus

Referrals increase your chances of interviewing at Arcana by 2x.

Location: New York, NY.

#J-18808-Ljbffr