Staley Technologies Inc.
Project Manager
Location: Little Rock, AR
Department: Project Management
Reports To: Director of Project Management
FLSA Status: Exempt
Position Summary: The Project Manager acts as the critical driver of project management with national and local customers. This role estimates and manages projects to include the repair, maintenance, and installation of infrastructure cabling and technology equipment.
Key Responsibilities:
Estimate jobs and prepare proposals for clients
Manage National Technology / Low Voltage jobs
Effectively communicate job expectations
Ensure compliance with company policies and Safety practices
Define and achieve superior customer service objectives through never‑ceasing efforts to provide the best customer service in our field
Make customer service focused contributions to the company strategic plans and ongoing business reviews
Prepare and complete action plans; implement production, productivity, quality, and customer‑service standards; resolve problems; identify customer service trends; determine system improvements
Monitor customer service performance by maintaining contact with customers, visiting worksites, conducting customer surveys, benchmarking best practices, analyzing information and applications
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Maintain open and positive communication (both in verbal and written form) with employees, departments, customers and vendors.
Other job duties as assigned.
Qualifications:
Five years’ Field Experience
Two years in estimating/project management role
Must possess a high school diploma or equivalent.
Must be able to work overtime, nights, and weekends when required.
Must be able to provide proof of US Citizenship.
Must have a current driver's license and insurable MVR – no major violations.
Must pass a pre‑employment drug screen and detailed background investigation.
Knowledge of general accounting practices and methodologies.
Ability to develop process improvement, decision making, managing processes, staffing, planning, tracking budget expenses, analyzing information, developing standards, emphasizing excellence & quality
Strong interpersonal and communication skills.
Strong desire to make yourself and those around you better at, and more knowledgeable
Significant experience with the Microsoft Office suite including Outlook, Excel and Word
Proven ability to solve problems, from carefully defining root causes to determining whether implemented solutions are producing the desired results
Leadership skills that focus as much on ensuring that people understand why something is important as what needs to be done
Strong listening skills and the ability to understand issues from multiple perspectives is key!
Strong organizational skills to include the capacity to schedule and prioritize what sometimes may be multiple needs for resources
General knowledge of typical industry contracts and the ability to create and/or evaluate them is highly desirable.
Preferred Qualifications:
3 to 5 years of strong project management skills, preferably in the deployment of technology as described above.
Full-project lifecycle experience4 with national rollouts, MAC work, and related projects.
Safety‑Sensitive Role: This position is classified as safety‑sensitive and is subject to pre‑employment and ongoing drug and alcohol testing in accordance with state and federal guidelines. Safety‑sensitive roles involve responsibilities where impairment could present a risk to the employee or others.
Equal Employment Opportunity: Staley Technologies is committed to providing equal employment opportunities to all individuals regardless of race, color, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.
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Department: Project Management
Reports To: Director of Project Management
FLSA Status: Exempt
Position Summary: The Project Manager acts as the critical driver of project management with national and local customers. This role estimates and manages projects to include the repair, maintenance, and installation of infrastructure cabling and technology equipment.
Key Responsibilities:
Estimate jobs and prepare proposals for clients
Manage National Technology / Low Voltage jobs
Effectively communicate job expectations
Ensure compliance with company policies and Safety practices
Define and achieve superior customer service objectives through never‑ceasing efforts to provide the best customer service in our field
Make customer service focused contributions to the company strategic plans and ongoing business reviews
Prepare and complete action plans; implement production, productivity, quality, and customer‑service standards; resolve problems; identify customer service trends; determine system improvements
Monitor customer service performance by maintaining contact with customers, visiting worksites, conducting customer surveys, benchmarking best practices, analyzing information and applications
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Maintain open and positive communication (both in verbal and written form) with employees, departments, customers and vendors.
Other job duties as assigned.
Qualifications:
Five years’ Field Experience
Two years in estimating/project management role
Must possess a high school diploma or equivalent.
Must be able to work overtime, nights, and weekends when required.
Must be able to provide proof of US Citizenship.
Must have a current driver's license and insurable MVR – no major violations.
Must pass a pre‑employment drug screen and detailed background investigation.
Knowledge of general accounting practices and methodologies.
Ability to develop process improvement, decision making, managing processes, staffing, planning, tracking budget expenses, analyzing information, developing standards, emphasizing excellence & quality
Strong interpersonal and communication skills.
Strong desire to make yourself and those around you better at, and more knowledgeable
Significant experience with the Microsoft Office suite including Outlook, Excel and Word
Proven ability to solve problems, from carefully defining root causes to determining whether implemented solutions are producing the desired results
Leadership skills that focus as much on ensuring that people understand why something is important as what needs to be done
Strong listening skills and the ability to understand issues from multiple perspectives is key!
Strong organizational skills to include the capacity to schedule and prioritize what sometimes may be multiple needs for resources
General knowledge of typical industry contracts and the ability to create and/or evaluate them is highly desirable.
Preferred Qualifications:
3 to 5 years of strong project management skills, preferably in the deployment of technology as described above.
Full-project lifecycle experience4 with national rollouts, MAC work, and related projects.
Safety‑Sensitive Role: This position is classified as safety‑sensitive and is subject to pre‑employment and ongoing drug and alcohol testing in accordance with state and federal guidelines. Safety‑sensitive roles involve responsibilities where impairment could present a risk to the employee or others.
Equal Employment Opportunity: Staley Technologies is committed to providing equal employment opportunities to all individuals regardless of race, color, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.
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