Atlantic Aviation FBO Services, Inc.
LS - Operations Manager Job
Atlantic Aviation FBO Services, Inc., Santa Fe, New Mexico, us, 87503
LS - Operations Manager Job - Santa Fe, NM
Do you want to work in aviation but don't know how to break into the industry? Do you enjoy a fast‑paced outdoor environment surrounded by some of the most incredible professionals? If so, Atlantic Aviation may be the employer for you! Headquartered in Plano, Texas, we welcome customers at more than 100 fixed‑base operator locations across the U.S., offering a wide range of aircraft ground handling and flight hospitality services, including fueling, hangar, ramp storage and executive terminals. We are committed to diversity, equity and inclusion and aim to be the employer of choice in aviation.
Responsibilities
Directly manages all FBO Line Supervisors, CSR Supervisors and indirectly other various operational employees.
Develop and maintain site practices and procedures that contribute to a safe, profitable, positive and enjoyable work environment.
Ensure that departments and personnel have adequate resources and inventory to maintain safe and efficient operations while facilitating a high level of customer service.
Ensure all employees are properly trained with appropriate documentation to evidence such training as recommended in NATA's "Safety First" procedures.
Is an expert in policies and tools employed by the company and ensures location compliance with all current operational and safety requirements and company standard operating procedures (SOP).
Manages and ensures that all service operations are consistently conducted in accordance with policies and procedures.
Manages personnel, equipment and resources to ensure appropriate scheduling and cost control.
Maintains a working knowledge of specific aircraft refueling instructions, ground marshalling, turning, loading and unloading.
Manages ground service, fueling and hangar equipment/supplies to ensure all are in a safe working manner.
Conduct regular performance reviews of direct reports while counseling, motivating and disciplining them as appropriate.
Organize periodic departmental meetings and design other communication flows between staff and management.
Coordinate facility maintenance and improvement initiatives.
Initiate emergency and incident response procedures as required.
Skills & Qualifications
Bachelor's degree in a related field, or equivalent combination of training and experience.
Valid state driver's license and at least 18 years of age.
NATA Certification.
At least ten (10) years of progressive experience in FBO Management, the airline industry or an equivalent aviation related field. Demonstrated ramp operations and management capability.
Aptitude in supervising and developing staff.
Good communication skills, both written and oral.
Consistently demonstrated good organizational and leadership skills.
Participation in Atlantic Leadership Training.
Basic proficiency in Microsoft Office applications including Word, Excel and Outlook.
Customer relations skills required.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is exposed to wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels, oils and lavatory fluid. The noise level in the work environment is usually loud.
We are proud to be an EEO/Females/Minorities/Veterans/Disabled employer.
We maintain a drug‑free workplace and perform pre‑employment substance testing.
Qualified applications with criminal history will be considered for employment.
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Responsibilities
Directly manages all FBO Line Supervisors, CSR Supervisors and indirectly other various operational employees.
Develop and maintain site practices and procedures that contribute to a safe, profitable, positive and enjoyable work environment.
Ensure that departments and personnel have adequate resources and inventory to maintain safe and efficient operations while facilitating a high level of customer service.
Ensure all employees are properly trained with appropriate documentation to evidence such training as recommended in NATA's "Safety First" procedures.
Is an expert in policies and tools employed by the company and ensures location compliance with all current operational and safety requirements and company standard operating procedures (SOP).
Manages and ensures that all service operations are consistently conducted in accordance with policies and procedures.
Manages personnel, equipment and resources to ensure appropriate scheduling and cost control.
Maintains a working knowledge of specific aircraft refueling instructions, ground marshalling, turning, loading and unloading.
Manages ground service, fueling and hangar equipment/supplies to ensure all are in a safe working manner.
Conduct regular performance reviews of direct reports while counseling, motivating and disciplining them as appropriate.
Organize periodic departmental meetings and design other communication flows between staff and management.
Coordinate facility maintenance and improvement initiatives.
Initiate emergency and incident response procedures as required.
Skills & Qualifications
Bachelor's degree in a related field, or equivalent combination of training and experience.
Valid state driver's license and at least 18 years of age.
NATA Certification.
At least ten (10) years of progressive experience in FBO Management, the airline industry or an equivalent aviation related field. Demonstrated ramp operations and management capability.
Aptitude in supervising and developing staff.
Good communication skills, both written and oral.
Consistently demonstrated good organizational and leadership skills.
Participation in Atlantic Leadership Training.
Basic proficiency in Microsoft Office applications including Word, Excel and Outlook.
Customer relations skills required.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is exposed to wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels, oils and lavatory fluid. The noise level in the work environment is usually loud.
We are proud to be an EEO/Females/Minorities/Veterans/Disabled employer.
We maintain a drug‑free workplace and perform pre‑employment substance testing.
Qualified applications with criminal history will be considered for employment.
#J-18808-Ljbffr