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Insomnia Cookies

Store Operations Manager

Insomnia Cookies, Wichita, Kansas, United States, 67232

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Compensation & Perks

Competitive market base salary plus monthly bonus compensation package

$50.00 per month cellphone data plan stipend

Excellent comprehensive benefits coverage including medical, dental, vision & pet insurance plans

401K with contribution match

2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave

Enrollment in our Cookie College learning/training platform

Free cookies, awesome swag and so much more!

Insomnia Cookies is actively hiring for a

Store Operations Manager (GM)

for our Wichita store located at 701 E. Douglas Ave. Wichita, KS 67202. We are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success!

Job Duties & Position Focus

Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers

Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team

Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members

Manage and audit inventory to maintain proper controls

Create and execute fun, local marketing drops

Create and drive in-store recognition programs/contests

Qualifications & Requirements

3+ years of management/leadership experience in a restaurant or retail establishment

Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thu-Sun)

Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business

An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests

A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System

Familiarity with using commercial convection ovens - a plus

About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What’s Possible ".

Seniority level Mid-Senior level

Employment type Full-time

Job function Management and Manufacturing

Industries Transportation, Logistics, Supply Chain and Storage

Wichita, KS $50,000.00-$100,000.00 1 month ago

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