Lucas Metropolitan Housing
Property Manager
Summary
The primary purpose of this position is to direct all facets of business at LMH‑operated properties. The incumbent enforces leasing agreements and timely rent payments by residents, ensures that all procedures and units are compliant with applicable regulations, and fills vacant units within the acceptable time‑frame. This position requires occasional attendance at evening and weekend meetings or events. All activities support Lucas Metropolitan Housing Authority (LMH) mission, strategic goals, and objectives.
Essential Duties and Responsibilities
Manages the work of staff including assigning, planning, and reviewing work, evaluating performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training staff, acting on employee problems, and recommending and implementing discipline.
Ensures an occupancy level of 98% or higher; provides information regarding Agency programs, refers residents to other community agencies, and confers with Agency representatives regarding illegal activities, reasonable accommodations, and economic, social and physical concerns.
Conducts orientation for new residents, including showing units, explaining the lease, and discussing resident responsibilities, including maintenance requirements; ensures proper paperwork is filled out and input into the system.
Maintains excellent resident communications and relations, answering phone calls and receiving visitors to the office; responds to inquiries from applicants, residents, landlords, and community organizations.
Monitors all Public Housing files, records, and computer databases, ensuring proper security and compliance with HUD regulations and Agency policies; monitors files for income discrepancies and updates files as needed.
Establishes and maintains HUD‑required statistical reports and assists with HUD monitoring and reviews for the Public Housing program; monitors preparation of applications to HUD.
Maintains records of vacant apartments ready for move‑in; prepares weekly move‑in and move‑out lists; ensures that all LMHA properties are occupied to maximum capacity.
Administers the client/applicant grievance process, ensuring fair and equitable treatment; provides documentation and assistance during evictions.
Prepares rent delinquency notices and eviction forms; attends court for eviction hearings; monitors security reports.
Conducts move‑in and move‑out inspections of assigned apartments; performs inspections of buildings and grounds to observe property conditions; generates work orders for needed maintenance.
Performs inspections of buildings and grounds to observe conditions of property; takes inventory of office and housing supplies and fills out requisitions for missing items as needed.
Assists with annual and interim re‑certifications, conducting housekeeping inspections and addressing resident issues and/or concerns.
Oversees all maintenance functions within the AMP in collaboration with the Maintenance Supervisor; ensures all necessary work is performed effectively and efficiently; makes recommendations for capital improvements; contracts with outside maintenance providers as needed.
Partners with the Director of Property Management, Vice President of Asset Management and the Vice President of Public Safety to monitor crime detection and prevention initiatives; reviews police reports, resident reports and other sources of information regarding lease violations or criminal activity.
Prepares and submits periodic reports to senior management on vacancies, move‑ins, move‑outs, rents charged, transfers, and other statistics.
Meets all job safety requirements and all applicable OSHA/PERRP safety standards; maintains licenses and certifications as required.
Performs other duties as assigned.
Education and Experience Bachelor’s Degree in business administration, public administration, or related field and a minimum of four (4) years of experience in the management of a housing development, with a minimum of one (1) year in a supervisory position. An equivalent combination of education and experience may be considered. Must possess a valid Ohio or Michigan driver’s license and be insurable under the Authority’s plan.
Technical Skills Strong computer skills (e.g. MS Word, Excel, PowerPoint, Outlook). Ability to learn other computer software programs as required. Must obtain a Public Housing Manager Certification within one (1) year of employment.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodations may be made. The employee is frequently required to remain in a stationary position. Daily movements include sitting, standing, walking long distances, climbing stairs, operating computers and other office equipment, moving about the office, and attending onsite and off‑site meetings. The employee must occasionally transport up to 25 pounds.
Work Environment The work environment may involve a range of temperatures and other weather conditions. Noise level may be loud and the environment may be more hazardous than a standard office. Employees may work with contractors as well as Authority residents.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Management
Industry Government Administration
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Essential Duties and Responsibilities
Manages the work of staff including assigning, planning, and reviewing work, evaluating performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training staff, acting on employee problems, and recommending and implementing discipline.
Ensures an occupancy level of 98% or higher; provides information regarding Agency programs, refers residents to other community agencies, and confers with Agency representatives regarding illegal activities, reasonable accommodations, and economic, social and physical concerns.
Conducts orientation for new residents, including showing units, explaining the lease, and discussing resident responsibilities, including maintenance requirements; ensures proper paperwork is filled out and input into the system.
Maintains excellent resident communications and relations, answering phone calls and receiving visitors to the office; responds to inquiries from applicants, residents, landlords, and community organizations.
Monitors all Public Housing files, records, and computer databases, ensuring proper security and compliance with HUD regulations and Agency policies; monitors files for income discrepancies and updates files as needed.
Establishes and maintains HUD‑required statistical reports and assists with HUD monitoring and reviews for the Public Housing program; monitors preparation of applications to HUD.
Maintains records of vacant apartments ready for move‑in; prepares weekly move‑in and move‑out lists; ensures that all LMHA properties are occupied to maximum capacity.
Administers the client/applicant grievance process, ensuring fair and equitable treatment; provides documentation and assistance during evictions.
Prepares rent delinquency notices and eviction forms; attends court for eviction hearings; monitors security reports.
Conducts move‑in and move‑out inspections of assigned apartments; performs inspections of buildings and grounds to observe property conditions; generates work orders for needed maintenance.
Performs inspections of buildings and grounds to observe conditions of property; takes inventory of office and housing supplies and fills out requisitions for missing items as needed.
Assists with annual and interim re‑certifications, conducting housekeeping inspections and addressing resident issues and/or concerns.
Oversees all maintenance functions within the AMP in collaboration with the Maintenance Supervisor; ensures all necessary work is performed effectively and efficiently; makes recommendations for capital improvements; contracts with outside maintenance providers as needed.
Partners with the Director of Property Management, Vice President of Asset Management and the Vice President of Public Safety to monitor crime detection and prevention initiatives; reviews police reports, resident reports and other sources of information regarding lease violations or criminal activity.
Prepares and submits periodic reports to senior management on vacancies, move‑ins, move‑outs, rents charged, transfers, and other statistics.
Meets all job safety requirements and all applicable OSHA/PERRP safety standards; maintains licenses and certifications as required.
Performs other duties as assigned.
Education and Experience Bachelor’s Degree in business administration, public administration, or related field and a minimum of four (4) years of experience in the management of a housing development, with a minimum of one (1) year in a supervisory position. An equivalent combination of education and experience may be considered. Must possess a valid Ohio or Michigan driver’s license and be insurable under the Authority’s plan.
Technical Skills Strong computer skills (e.g. MS Word, Excel, PowerPoint, Outlook). Ability to learn other computer software programs as required. Must obtain a Public Housing Manager Certification within one (1) year of employment.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodations may be made. The employee is frequently required to remain in a stationary position. Daily movements include sitting, standing, walking long distances, climbing stairs, operating computers and other office equipment, moving about the office, and attending onsite and off‑site meetings. The employee must occasionally transport up to 25 pounds.
Work Environment The work environment may involve a range of temperatures and other weather conditions. Noise level may be loud and the environment may be more hazardous than a standard office. Employees may work with contractors as well as Authority residents.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Management
Industry Government Administration
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