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J.Crew

Associate Manager

J.Crew, New York, New York, us, 10261

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As an Associate Manager at J.Crew, you will be a key member of the leadership team responsible for ensuring profitability by fostering genuine customer connections, brand loyalty, and community engagement. You will provide immediate feedback and coaching to maximize team performance and step into other roles to maintain operational excellence.

What You’ll Do

Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.

Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).

Manage store operations, systems, and technology while ensuring accountability.

Support the Store Director with recruiting, training, and development efforts.

Partner with the Store Director and management team to create a collaborative working environment for all associates.

Ensure the team is always on track to exceed goals and provide best‑in‑class customer service.

Develop innovative ways to engage the community and build loyalty through events.

Step into various roles on the sales floor when needed.

Who You Are

Have 3+ years of full‑time retail management experience with a similar scope.

Passionately support our brand, customers, and teams.

Stay up to date with current fashion trends and industry developments.

Embrace teamwork, flexibility, and courtesy while executing tasks.

Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.

Have scheduling flexibility, including nights, weekends, and holidays.

Can bend, reach, stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Some Perks And Benefits

Competitive base pay and bonus programs.

Up to 60% discount on branded product from J.Crew, J.Crew Factory, and Madewell.

Competitive Paid Time Off (PTO) plan, including paid holidays.

401(k) plan with company matching donations.

Medical, dental, prescription, vision, and life insurance.

Entertainment, travel, fitness, and mobile technology discounts.

Hourly Range: $29.25 - $36.50

Hourly Rate is competitive and may vary by location, required skills, and qualifications. Base salary is one component of our total rewards strategy that also includes bonus, benefits, and perks.

J.Crew Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, or veteran status.

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