Phantom
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Company Description Phantom is revolutionizing the way millions of people interact with the crypto ecosystem. Our self‑custodial wallet offers a seamless, unified experience for managing accounts and tokens across Solana, Bitcoin, Ethereum and Polygon, empowering users with a single, convenient solution. By integrating cutting‑edge security features and launching innovative tools for an enhanced personalised user experience, Phantom is able to provide a next‑generation, safe and easy‑to‑use self‑custodial wallet for everyone. This strategy has allowed Phantom to achieve significant milestones—including surpassing 16 million MAU, reaching #1 in the Google Play Store finance category and consistently trending as a Top 50 app across all categories, right next to X, PayPal, Coinbase and ChatGPT.
Location New York, NY – Must work in the office at least 3 days per week, or as needed by the business.
Role Description We are seeking a proactive and organised Office & Events Manager to manage all New York office operations and coordinate local, memorable events that bring our teams together. This role is essential to ensuring our office runs smoothly and fosters a vibrant, collaborative environment. You will also play a supporting role in planning and executing our major annual events with our People Programs Manager based in SF, including bi‑annual global off‑sites, holiday parties, monthly team activities, onboarding coordination and mini‑team off‑sites. The ideal candidate will be a detail‑oriented multitasker with experience in office management and event planning, capable of managing logistics, budget and vendor relations to deliver friendly, welcoming and seamless experiences.
Responsibilities Event Planning and Coordination
Partner with our People Programs Manager to plan and execute bi‑annual global off‑site events, coordinating logistics, travel, accommodation and schedules.
Organise monthly NY team events to promote engagement and team‑building.
Coordinate and plan annual NY holiday party, ensuring they are inclusive, engaging and within budget.
Coordinate and support planning for in‑person onboarding and mini‑team off‑sites hosted at the New York office.
Handle event budgets, vendor relationships, contracts and invoices.
Run retrospectives and gather feedback from team members to continuously improve the quality and relevance of events.
Provide regular status updates throughout planning of all events.
Manage company swag, including orders, inventory replenishment, shipments and designs in collaboration with the Design team.
Office Management
Oversee daily office operations, ensuring a friendly, welcoming, well‑organised, tidy and efficient workspace.
Manage office supplies and inventory, maintaining optimal levels and placing timely orders.
Act as the point of contact for all NY office‑related issues, including maintenance, troubleshooting and compliance regulations.
Coordinate with building management and vendors to address office needs.
Keep the NY team up‑to‑date with any building management announcements or closures.
Evaluate and create office‑related data metrics as needed to assist in decision‑making.
Assist with and coordinate any office moves, lease management, redesign‑related action items.
Support onboarding as needed by coordinating travel details, preparing workstations, key‑fobs & ID badges, welcome kits for new hires, pre‑booking conference rooms and providing lightweight IT support.
Place meal orders for the team as needed.
Responsible for checking mail, scanning, forwarding to our P&C team and taking action on any to‑dos along with receiving any packages.
Responsibly manage and renew insurance coverage for the office (commercial & liability) in partnership with legal.
Ensure physical office compliance (e.g. labor law posters displayed and updated).
Maintain office plants, including regular watering.
Qualifications
3 + years of experience in office management and event planning, or a related role.
Strong organisational and multitasking skills with incredible attention to detail and the ability to reprioritise and problem‑solve in real time.
Excellent interpersonal and communication skills.
Proficient in Notion and Google Workspace.
The ability to project‑manage an office move is a plus.
Proven track record of managing budgets and negotiating with vendors.
Ability to work both independently and collaboratively, with a customer‑service and/or hospitality mindset.
Crypto experience a plus.
Why Work with Us Opportunity
First impressions matter: Wallets are responsible for a user’s first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first‑time experience with crypto, we can help super‑charge the growth of the entire ecosystem.
Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.
We live in a multi‑chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi‑chain crypto experience for users.
Benefits
Competitive salary and equity
You will be eligible to participate in the Company’s performance bonus programme
Comprehensive insurance (medical/dental/vision) – 100% covered
Stipend for your ideal remote set‑up
Flexible hours and a supportive remote environment
Unlimited vacation: Take time when you need it (and we really mean it!)
401(k) retirement plan
Monthly wellness benefit
Weekly meal benefit
Global off‑sites
Equal Opportunity Statement We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
Privacy Notice By submitting your resume and application materials, you acknowledge and agree that Phantom may use automated tools, including AI systems, and may engage trusted third‑party service providers to process your application and ensure an efficient hiring process. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Software Development
The target base salary for this role will range between $130,900 to $154,000 with the addition of bonus, equity and benefits. The base is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer.
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Company Description Phantom is revolutionizing the way millions of people interact with the crypto ecosystem. Our self‑custodial wallet offers a seamless, unified experience for managing accounts and tokens across Solana, Bitcoin, Ethereum and Polygon, empowering users with a single, convenient solution. By integrating cutting‑edge security features and launching innovative tools for an enhanced personalised user experience, Phantom is able to provide a next‑generation, safe and easy‑to‑use self‑custodial wallet for everyone. This strategy has allowed Phantom to achieve significant milestones—including surpassing 16 million MAU, reaching #1 in the Google Play Store finance category and consistently trending as a Top 50 app across all categories, right next to X, PayPal, Coinbase and ChatGPT.
Location New York, NY – Must work in the office at least 3 days per week, or as needed by the business.
Role Description We are seeking a proactive and organised Office & Events Manager to manage all New York office operations and coordinate local, memorable events that bring our teams together. This role is essential to ensuring our office runs smoothly and fosters a vibrant, collaborative environment. You will also play a supporting role in planning and executing our major annual events with our People Programs Manager based in SF, including bi‑annual global off‑sites, holiday parties, monthly team activities, onboarding coordination and mini‑team off‑sites. The ideal candidate will be a detail‑oriented multitasker with experience in office management and event planning, capable of managing logistics, budget and vendor relations to deliver friendly, welcoming and seamless experiences.
Responsibilities Event Planning and Coordination
Partner with our People Programs Manager to plan and execute bi‑annual global off‑site events, coordinating logistics, travel, accommodation and schedules.
Organise monthly NY team events to promote engagement and team‑building.
Coordinate and plan annual NY holiday party, ensuring they are inclusive, engaging and within budget.
Coordinate and support planning for in‑person onboarding and mini‑team off‑sites hosted at the New York office.
Handle event budgets, vendor relationships, contracts and invoices.
Run retrospectives and gather feedback from team members to continuously improve the quality and relevance of events.
Provide regular status updates throughout planning of all events.
Manage company swag, including orders, inventory replenishment, shipments and designs in collaboration with the Design team.
Office Management
Oversee daily office operations, ensuring a friendly, welcoming, well‑organised, tidy and efficient workspace.
Manage office supplies and inventory, maintaining optimal levels and placing timely orders.
Act as the point of contact for all NY office‑related issues, including maintenance, troubleshooting and compliance regulations.
Coordinate with building management and vendors to address office needs.
Keep the NY team up‑to‑date with any building management announcements or closures.
Evaluate and create office‑related data metrics as needed to assist in decision‑making.
Assist with and coordinate any office moves, lease management, redesign‑related action items.
Support onboarding as needed by coordinating travel details, preparing workstations, key‑fobs & ID badges, welcome kits for new hires, pre‑booking conference rooms and providing lightweight IT support.
Place meal orders for the team as needed.
Responsible for checking mail, scanning, forwarding to our P&C team and taking action on any to‑dos along with receiving any packages.
Responsibly manage and renew insurance coverage for the office (commercial & liability) in partnership with legal.
Ensure physical office compliance (e.g. labor law posters displayed and updated).
Maintain office plants, including regular watering.
Qualifications
3 + years of experience in office management and event planning, or a related role.
Strong organisational and multitasking skills with incredible attention to detail and the ability to reprioritise and problem‑solve in real time.
Excellent interpersonal and communication skills.
Proficient in Notion and Google Workspace.
The ability to project‑manage an office move is a plus.
Proven track record of managing budgets and negotiating with vendors.
Ability to work both independently and collaboratively, with a customer‑service and/or hospitality mindset.
Crypto experience a plus.
Why Work with Us Opportunity
First impressions matter: Wallets are responsible for a user’s first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first‑time experience with crypto, we can help super‑charge the growth of the entire ecosystem.
Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.
We live in a multi‑chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi‑chain crypto experience for users.
Benefits
Competitive salary and equity
You will be eligible to participate in the Company’s performance bonus programme
Comprehensive insurance (medical/dental/vision) – 100% covered
Stipend for your ideal remote set‑up
Flexible hours and a supportive remote environment
Unlimited vacation: Take time when you need it (and we really mean it!)
401(k) retirement plan
Monthly wellness benefit
Weekly meal benefit
Global off‑sites
Equal Opportunity Statement We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
Privacy Notice By submitting your resume and application materials, you acknowledge and agree that Phantom may use automated tools, including AI systems, and may engage trusted third‑party service providers to process your application and ensure an efficient hiring process. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Software Development
The target base salary for this role will range between $130,900 to $154,000 with the addition of bonus, equity and benefits. The base is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer.
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