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University of Arkansas for Medical Science

Insurance Verification Specialist I

University of Arkansas for Medical Science, Little Rock, Arkansas, United States, 72208

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The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

Benefits

Health: Medical, Dental and Vision plans available for qualifying staff and family

Holiday, Vacation and Sick Leave

Education discount for staff and dependents (undergraduate only)

Retirement: Up to 10% matched contribution from UAMS

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery on the main campus when using UAMS pharmacy

Closing Date:

01/11/2026

Type of Position:

Regular

Job Type:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

Department:

ICE | CORE PA Float

Job Summary The Insurance Verification Specialist I is responsible for verifying insurance benefits, processing authorizations and pre-certifications, and working appropriate registration and billing work queues. The patient representative is expected to demonstrate competency in the job elements.

Responsibilities

Conducts verification of eligibility and benefits for patient insurance.

Completes authorizations and pre-certifications, tracks pre-authorizations and maintains referrals.

Enters benefit and authorization information into EPIC.

Initiates peer-to-peer submissions and works closely with clinical counterparts to collect requested information.

Obtains and coordinates completion of out of network waivers.

Coordinates with UAMS Office of Financial Clearance when appropriate.

Works effectively in a team environment, coordinating workflows with other team members and ensuring a productive and efficient environment.

Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.

Complies with safety principles, laws, regulations, and standards associated with, but not limited to CMS, Joint Commission, EMTALA, and OSHA.

Demonstrates a high level of integrity and innovative thinking and actively contributes to the success of the organization.

Other duties as assigned.

Minimum Qualifications

High school graduate, GED, or formal education equivalent.

Excellent organizational skills.

Interpersonal skills.

Decision‑making skills.

Must maintain confidentiality and HIPAA compliance.

Highly motivated and self‑directed individual to establish plans of action.

Highly proficient in computer and keyboard skills.

Level I Experience Requirement

Four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.

Preferred Qualifications

Experience working in a healthcare environment.

Salary & Benefits Salary Information:

Level I $17.50 ($36,400)

Benefits Eligible:

Yes

Required Documents to Apply

List of three Professional References (name, email, business title)

Proof of Veteran Status

Resume

Optional Documents Optional documents may be submitted, but are not required.

Recruitment Contact Information Please contact

askrecruitment@uams.edu

for any recruiting related questions.

Application Instructions All application materials must be uploaded to the University of Arkansas System Career Site: https://uasys.wd5.myworkdayjobs.com/UASYS. Please do not send to listed recruitment contact.

Equal Opportunity Statement The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Pre‑Employment Screening Requirements This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non‑discriminatory manner consistent with state and federal law.

Persons must have proof of legal authority to work in the United States on the first day of employment.

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