Abercrombie & Fitch Co.
Hollister - Key Lead, St Clair
Abercrombie & Fitch Co., Fairview Heights, Illinois, United States, 62208
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, with over 750 stores and e‑commerce sites worldwide. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, the Key Lead provides guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
Open and Closing Routines
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
Schedule
Schedule will vary weekly but should expect to work at least 12-16 hours per week.
Required availability on Saturdays and Sundays as well as certain holidays.
During peak timeframes, hours will increase to support the needs of the business.
Qualifications
Education – High School Diploma/G.E.D. equivalent preferred.
Retail Experience – At least 1 year of retail experience is preferred.
Supervisor/Managerial Experience – No supervisory/management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Work Ethic
Omni‑Channel Services
Benefits
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A global team that celebrates you for being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer.
#J-18808-Ljbffr
Job Description
The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, the Key Lead provides guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
Open and Closing Routines
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
Schedule
Schedule will vary weekly but should expect to work at least 12-16 hours per week.
Required availability on Saturdays and Sundays as well as certain holidays.
During peak timeframes, hours will increase to support the needs of the business.
Qualifications
Education – High School Diploma/G.E.D. equivalent preferred.
Retail Experience – At least 1 year of retail experience is preferred.
Supervisor/Managerial Experience – No supervisory/management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Work Ethic
Omni‑Channel Services
Benefits
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A global team that celebrates you for being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer.
#J-18808-Ljbffr