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the LEGO Group

Retail Store Team Leader (Part-Time) - Destiny USA Syracuse, NY

the LEGO Group, Syracuse, New York, United States

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Retail Store Team Leader (Part‑Time) – Destiny USA, Syracuse, NY 1 day ago – Be among the first 25 applicants.

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Job Description Join the LEGO® Brand Retail team as a part‑time Team Leader and be a role model as you provide a brand experience for our customers. This part‑time Team Leader will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales.

Experience, Pride, Commitment and Shared Sense of Responsibility

Maximize profitable sales by the regular review of sales and margin information

Assist to ensure that appropriate and effective space management techniques are utilized

Ensure that the Store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales

Ensure that all fixtures are always replenished

Evaluate and communicate on competitor visual merchandising techniques, identifying opportunities to develop our business further

Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines

Motivate and develop a high‑performance team by sharing the LEGO® Brand, Vision and Values

Deliver Inspirational Retail Experiences Built On LEGO Brand Values The LEGO® Group is a family‑owned, international business and collaboration shapes everything we do. As a Team Leader for LEGO® Brand Retail, you are the face of our company. We are looking for individuals who can motivate, energize and inspire others to outstanding performance while cultivating a positive, team‑oriented, safety‑first environment. LEGO® Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell.

Do you have what it takes to inspire and develop the builders of tomorrow?

Leadership and/or management experience in a retail store environment

Delivery of Employee training

Cash handling and inventory/sales auditing

Point of sale automated systems

Merchandise maintenance and visual merchandising

Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours; may occasionally involve stooping, kneeling, crouching, and climbing ladders; vision abilities include close vision, depth perception, and the ability to adjust focus; involves lifting at least 30 lbs.

Must provide availability to work up to 20 hours per week (does not mean you’ll be scheduled for 20 hours, but 20 hours of availability must be given)

Core Responsibilities

Assist the ASM and SM in maintaining holiday, attendance, and team scheduling

Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support

Complete orders for store and office supplies in line with guidelines and operating budgets

Ensure money handling procedures are followed by all Sales Associates

Ensure a well‑organised stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved

Assist the ASM and SM in achieving a high standard of merchandise presentation following store guidelines

Benefits & What’s in it for you? Family Care Leave – We offer enhanced paid leave options.

Insurances – All colleagues are covered by life and disability insurance.

Wellbeing – Access to the Headspace App and other wellbeing initiatives.

Colleague Discount – From day 1 you qualify for our generous colleague discount.

Bonus – You may be rewarded through our bonus scheme when goals are reached and if eligible.

Your workplace – We confirm this with you once you join the team.

We’re Committed to Diversity, Equity & Inclusion We strive to create a diverse, dynamic and inclusive culture. We encourage applicants from all backgrounds to apply.

We support employees for moments that matter, celebrate families of all kinds, and participate in Play Day.

We are fully committed to Children’s Rights and require background screening for high‑engagement roles.

We conduct drug screening as part of our drug‑free workplace policy.

Compensation The hourly wage for the position ranges from $20.11 to $21.51 based on anticipated responsibilities, market benchmarks, and organizational constraints.

Application Process We review applications on an ongoing basis. Applications may be amended or withdrawn at any time. Apply as soon as possible.

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