Goodwill of Greater Washington
Retail Team Leader Germantown
Goodwill of Greater Washington, Germantown, Maryland, us, 20875
Retail Team Leader – Germantown
Join to apply for the Retail Team Leader Germantown role at Goodwill of Greater Washington. Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead a team while improving your community.
Benefits
Same day pay available
Accrued personal time off (PTO)
Paid holidays
Premium pay for working certain holidays
Basic life insurance
Short/long term disability benefits
Individual and family medical, dental and vision benefits
Pet insurance
Generous employee discounts
Access to an employee assistance program (EAP)
403(b)/401(k) plan with match available after 1 year
Bonus eligible
Essential Competencies
Directing Others
Motivating Others
Customer Focus
Process Management
Functional/Technical Skills
Essential Duties and Responsibilities
Assists the store manager with the overall operation of the retail store.
Assists the store manager in the compliance and enforcement of company policy and standards.
Assists in performing daily administrative/clerical functions of store operations and cash transactions.
Monitors sales transactions associated with purchases and ensures proper sales procedures are followed by store associates.
Maintains the general appearance of store and premises according to Goodwill standards.
Assists to ensure the enforcement of store safety and security procedures.
Assists in settling customer complaints.
Provides input for associate interviews and performance evaluations.
Other Duties and Responsibilities
Makes bank deposits.
Opens and closes the store as necessary.
Assists in the supervision and training of retail associates.
Assists during the interviews and instructs workers in such a manner as to develop their full working potential.
Assists with maintain proper staffing levels.
Assists with monitoring the time and attendance system.
Supervisory Responsibility This position has supervisory responsibility for the retail staff including the donation attendants, processors, and sales associates.
Required Qualifications
High school diploma or equivalent and at least 6 months of supervisory experience. Successful completion of both GGW’s Aspiring Managers and Employ Excellence may be substituted for this requirement.
Ability to effectively communicate verbally and in writing.
Reading and math skills at or above an 11th grade skill level.
Ability to bend and lift 40 - 50 pounds frequently.
Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift).
Previous cashier experience.
Basic working knowledge of computer applications and the internet.
Excellent customer service skills.
Preferred Qualifications
Previous experience working in a retail department store environment.
Ability to coach and direct employees.
Ability to gracefully adapt to periodic and rapid change.
Fluent in English and Spanish.
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Benefits
Same day pay available
Accrued personal time off (PTO)
Paid holidays
Premium pay for working certain holidays
Basic life insurance
Short/long term disability benefits
Individual and family medical, dental and vision benefits
Pet insurance
Generous employee discounts
Access to an employee assistance program (EAP)
403(b)/401(k) plan with match available after 1 year
Bonus eligible
Essential Competencies
Directing Others
Motivating Others
Customer Focus
Process Management
Functional/Technical Skills
Essential Duties and Responsibilities
Assists the store manager with the overall operation of the retail store.
Assists the store manager in the compliance and enforcement of company policy and standards.
Assists in performing daily administrative/clerical functions of store operations and cash transactions.
Monitors sales transactions associated with purchases and ensures proper sales procedures are followed by store associates.
Maintains the general appearance of store and premises according to Goodwill standards.
Assists to ensure the enforcement of store safety and security procedures.
Assists in settling customer complaints.
Provides input for associate interviews and performance evaluations.
Other Duties and Responsibilities
Makes bank deposits.
Opens and closes the store as necessary.
Assists in the supervision and training of retail associates.
Assists during the interviews and instructs workers in such a manner as to develop their full working potential.
Assists with maintain proper staffing levels.
Assists with monitoring the time and attendance system.
Supervisory Responsibility This position has supervisory responsibility for the retail staff including the donation attendants, processors, and sales associates.
Required Qualifications
High school diploma or equivalent and at least 6 months of supervisory experience. Successful completion of both GGW’s Aspiring Managers and Employ Excellence may be substituted for this requirement.
Ability to effectively communicate verbally and in writing.
Reading and math skills at or above an 11th grade skill level.
Ability to bend and lift 40 - 50 pounds frequently.
Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift).
Previous cashier experience.
Basic working knowledge of computer applications and the internet.
Excellent customer service skills.
Preferred Qualifications
Previous experience working in a retail department store environment.
Ability to coach and direct employees.
Ability to gracefully adapt to periodic and rapid change.
Fluent in English and Spanish.
#J-18808-Ljbffr