Aspire Fertility Austin
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Lead Front Office Coordinator
role at
Aspire Fertility Austin
Lead Front Office Coordinator
in Tampa, Florida is responsible for overseeing daily operations of the front office, ensuring excellent customer service and supporting the administrative functions of the organization. The role involves managing client interactions and coordinating various administrative tasks to facilitate smooth and efficient office operations.
Leadership and Organization
Advises Office Manager on operational matters affecting RMG; recommends a solution as appropriate and implements as approved.
Demonstrates ability to deal directly with other department leaders at the clinic to build consensus, establish trust and foster a positive culture.
Coordinates and oversees special projects and educational events.
Liaises with Administrative Services Manager and external IT companies to investigate, determine, and assist in solving software and hardware issues.
Front Desk Responsibilities
Greet and assist patients, visitors and employees in a courteous and professional manner.
Collect insurance information and co‑payments from patients.
Answer live calls, assist in PracticeEdge messages and NPS chat daily as able.
Manage physicians' calendars and coordinate appointments, meetings and events.
Monitor and manage office supplies, ensuring timely re‑ordering and budget adherence.
Provide coverage for the Medical Records Coordinator when needed.
Education / Experience Requirements
High School Diploma required.
Minimum 2 years’ experience working in an office setting; medical background a plus.
Must be able to rotate on weekend coverage and some travel to satellite offices for coverage may be needed.
Why You'll Love Working Here – Our Amazing Benefits Comprehensive Health Coverage:
Medical, dental and vision plans for full‑time employees, plus complimentary basic life insurance, Employee Assistance Program and long‑term disability insurance. FREE employee‑only healthcare coverage option also available.
Family Building Support:
Take advantage of our comprehensive fertility benefits, adoption assistance and surrogacy support to help grow your family.
Paid Parental Leave:
Generous maternity, paternity and partner leave so you can focus on what matters most.
Plenty of Paid Time Off:
Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose.
Retirement Ready:
Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
Lifestyle Spending Account:
Access a company‑funded account to reimburse expenses that boost your physical, financial and emotional well‑being.
Health Savings Account (HSA):
If eligible, enjoy regular employer contributions to your HSA with every paycheck.
Rewards for Connections:
Earn extra money with our
Employee Referral Program —your network is invaluable!
Growth Opportunities:
We support your career with continuing education reimbursement and dedicated time off for professional development.
Premium Calm Health Subscription:
Enjoy a free premium Calm Health app subscription to support your mental wellness.
Emotional & Work‑Life Support:
Through our
Employee Assistance Program (EAP)
with SupportLinc, you'll have access to emotional wellbeing and work‑life resources whenever you need them.
Extra Peace of Mind:
Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity and Pet Insurance, to suit your needs.
Minimum Qualifications:
2 years of front‑office experience, strong communication skills, ability to multitask, and flexibility to cover weekend shifts and occasional travel.
#J-18808-Ljbffr
Lead Front Office Coordinator
role at
Aspire Fertility Austin
Lead Front Office Coordinator
in Tampa, Florida is responsible for overseeing daily operations of the front office, ensuring excellent customer service and supporting the administrative functions of the organization. The role involves managing client interactions and coordinating various administrative tasks to facilitate smooth and efficient office operations.
Leadership and Organization
Advises Office Manager on operational matters affecting RMG; recommends a solution as appropriate and implements as approved.
Demonstrates ability to deal directly with other department leaders at the clinic to build consensus, establish trust and foster a positive culture.
Coordinates and oversees special projects and educational events.
Liaises with Administrative Services Manager and external IT companies to investigate, determine, and assist in solving software and hardware issues.
Front Desk Responsibilities
Greet and assist patients, visitors and employees in a courteous and professional manner.
Collect insurance information and co‑payments from patients.
Answer live calls, assist in PracticeEdge messages and NPS chat daily as able.
Manage physicians' calendars and coordinate appointments, meetings and events.
Monitor and manage office supplies, ensuring timely re‑ordering and budget adherence.
Provide coverage for the Medical Records Coordinator when needed.
Education / Experience Requirements
High School Diploma required.
Minimum 2 years’ experience working in an office setting; medical background a plus.
Must be able to rotate on weekend coverage and some travel to satellite offices for coverage may be needed.
Why You'll Love Working Here – Our Amazing Benefits Comprehensive Health Coverage:
Medical, dental and vision plans for full‑time employees, plus complimentary basic life insurance, Employee Assistance Program and long‑term disability insurance. FREE employee‑only healthcare coverage option also available.
Family Building Support:
Take advantage of our comprehensive fertility benefits, adoption assistance and surrogacy support to help grow your family.
Paid Parental Leave:
Generous maternity, paternity and partner leave so you can focus on what matters most.
Plenty of Paid Time Off:
Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose.
Retirement Ready:
Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
Lifestyle Spending Account:
Access a company‑funded account to reimburse expenses that boost your physical, financial and emotional well‑being.
Health Savings Account (HSA):
If eligible, enjoy regular employer contributions to your HSA with every paycheck.
Rewards for Connections:
Earn extra money with our
Employee Referral Program —your network is invaluable!
Growth Opportunities:
We support your career with continuing education reimbursement and dedicated time off for professional development.
Premium Calm Health Subscription:
Enjoy a free premium Calm Health app subscription to support your mental wellness.
Emotional & Work‑Life Support:
Through our
Employee Assistance Program (EAP)
with SupportLinc, you'll have access to emotional wellbeing and work‑life resources whenever you need them.
Extra Peace of Mind:
Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity and Pet Insurance, to suit your needs.
Minimum Qualifications:
2 years of front‑office experience, strong communication skills, ability to multitask, and flexibility to cover weekend shifts and occasional travel.
#J-18808-Ljbffr