AAA Auto Club Enterprises
Retail Service Specialist
Join to apply for the
Retail Service Specialist
role at
AAA Auto Club Enterprises .
We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting opportunity in our branch network and ideal for candidates interested in working in a teamwork environment with AAA members.
Responsibilities
Greet all members and customers, determine their need and provide Legendary Service;
Reach sales and service goals (and earn incentives!) for multiple AAA products and services;
Prepare and provide TripTik® travel routings, marked road maps, tour books, and other travel-related materials;
Make hotel and car rental reservations for members, and provide travel destination information;
Issue passport photos;
Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer;
Perform additional job-related duties as assigned by management.
Qualifications
Experience in retail sales, banking or similar customer service/sales environment;
Proven ability to exceed assigned sales or service quality goals;
Ability to work overtime, including Saturdays;
Experience with Microsoft Office basics;
Ability to travel locally when necessary;
A high school diploma or GED;
Successful completion of pre-employment assessments, background check and drug screening.
Benefits
Extraordinary medical/dental/vision/life benefits
401(k) Savings plan with company match
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.
AAA is an Equal Opportunity Employer
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industry Insurance
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Retail Service Specialist
role at
AAA Auto Club Enterprises .
We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting opportunity in our branch network and ideal for candidates interested in working in a teamwork environment with AAA members.
Responsibilities
Greet all members and customers, determine their need and provide Legendary Service;
Reach sales and service goals (and earn incentives!) for multiple AAA products and services;
Prepare and provide TripTik® travel routings, marked road maps, tour books, and other travel-related materials;
Make hotel and car rental reservations for members, and provide travel destination information;
Issue passport photos;
Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer;
Perform additional job-related duties as assigned by management.
Qualifications
Experience in retail sales, banking or similar customer service/sales environment;
Proven ability to exceed assigned sales or service quality goals;
Ability to work overtime, including Saturdays;
Experience with Microsoft Office basics;
Ability to travel locally when necessary;
A high school diploma or GED;
Successful completion of pre-employment assessments, background check and drug screening.
Benefits
Extraordinary medical/dental/vision/life benefits
401(k) Savings plan with company match
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.
AAA is an Equal Opportunity Employer
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industry Insurance
#J-18808-Ljbffr