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AMI PARIS

Permanent Contract - KeyHolder Client Advisor - NEW YORK

AMI PARIS, New York, New York, us, 10261

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Permanent Contract - KeyHolder Client Advisor - NEW YORK Join to apply for the Permanent Contract - KeyHolder Client Advisor - NEW YORK role at

AMI PARIS

Responsibilities

Driving Sale - Keyholder will drive sales and performance and continually create engaging client experience and long‑term relationships with clients. - Supports team to achieve individual and store sales targets. - Sees business opportunities and possible challenges to help initiate changes and improve the business.

Customer Relations - You will engage with customers in offering a unique experience and assisting them in exploring the world of AMI. - Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood. - Understands customer needs and proposes a relevant selection of products while encouraging cross‑selling. - Assists customers during fittings and accommodates any alterations when needed. - Drives the team to fully embrace a customer loyalty culture of building strong and long‑term relationships with clients. - Introduces new customers to the brand.

Team Management - Supports team to achieve sales targets by keeping the stockrooms organized and stock level accurate, updating on all new arrivals and replenishment. - Brings the team together by representing and transmitting the AMI culture. - Continually shares with the team products and brand knowledge. - Ensures and coaches team members on new skills and selling techniques. - Conducts fun and energetic morning meetings/team debriefs; works hand and hand with team to strategise daily tasks and focuses.

Visual Merchandising - Ensures the store is well maintained, presentation of products, cleanliness, maintenance of the premises, etc. - Actively participates in visual merchandising set‑ups using HQ directive and guidelines; proposes new ideas and suggestions for optimal selling.

Operations Management - Manages and tracks best‑selling/slow‑selling to strategise action plan; supports tracking inventory levels and informs managers of stock errors. - Updates store trackers and communications boards for in‑store use. - Manages the cash vault and sets up cash pickups through Brinks. - Controls and oversees deliveries, transfers, damages, cycle counts, end of season, and all other back‑of‑house operations. - Develops and shares ideas to increase efficiency, supporting store initiatives and projects as needed.

Requirements

At least 2+ years of experience in retail management.

Experience in stock managing, operations, or retail preferred.

Familiar with sales techniques.

Smiling, dynamic, involved, and excellent interpersonal skills.

Team player with a strong sense of team leadership to deliver results beyond expectations.

Mastering customer service skills and demonstrating ability to foster a customer‑service spirit.

Strong interest and a good understanding of fashion and the luxury market trends.

A second language would be appreciated.

Benefits

Join a fast‑growing and caring fashion house.

Have a rewarding experience in a brand that promotes "Friendly Luxury".

Join a stimulating and passionate team.

Seniority level Director

Employment type Full‑time

Job function Sales and Business Development

Industries Retail Apparel and Fashion

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