Capital One
Manager, Product Manager - Retail Bank Identity Servicing
Capital One, New York, New York, us, 10261
Manager, Product Manager - Retail Bank Identity Servicing
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
About the Team Knowing our customer is critical to the safety and soundness of our Bank and to protecting the integrity of the banking system. The Manager, Product Management, for Identity Servicing is responsible for Retail Bank's case experiences that support critical moments where we need to change or verify a customer's identity or banking behavior. This includes supporting the Bank's AML/KYC policies. Working with stakeholders across the enterprise, you will refine and implement a vision for the future of identity servicing leveraging extensible features and experiences.
Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered
- Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused
- Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven
- Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving
- Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership
- Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications
At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications
Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $158,400 - $180,800 for Manager, Product Management New York, NY: $172,800 - $197,200 for Manager, Product Management
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
For technical support or questions about the recruiting process, please send an email to Careers@capitalone.com.
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About the Team Knowing our customer is critical to the safety and soundness of our Bank and to protecting the integrity of the banking system. The Manager, Product Management, for Identity Servicing is responsible for Retail Bank's case experiences that support critical moments where we need to change or verify a customer's identity or banking behavior. This includes supporting the Bank's AML/KYC policies. Working with stakeholders across the enterprise, you will refine and implement a vision for the future of identity servicing leveraging extensible features and experiences.
Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered
- Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused
- Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven
- Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving
- Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership
- Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications
At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications
Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $158,400 - $180,800 for Manager, Product Management New York, NY: $172,800 - $197,200 for Manager, Product Management
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
For technical support or questions about the recruiting process, please send an email to Careers@capitalone.com.
#J-18808-Ljbffr