Onsite IT Support Analyst II - Windows & AD

A leading IT services provider is seeking a Help Desk Analyst II to join their team in Norfolk, Virginia. This full-time role involves providing telephonic tech support, analyzing and troubleshooting Windows-based systems, and managing Active Directory accounts. Ideal candidates will possess strong communication skills and empathy for user issues. Experience with hardware troubleshooting and knowledge of IT security principles are essential. Join us to enhance user experiences while ensuring efficient system administration. #J-18808-Ljbffr