The Home Depot
Operations Assistant Store Manager in Training
The Home Depot, Corpus Christi, Texas, United States, 78417
Operations Assistant Store Manager in Training
Join to apply for the
Operations Assistant Store Manager in Training
role at
The Home Depot .
Position Purpose Operations Assistant Store Manager in Training (OASM‑IT) will gain hands‑on experience in the key responsibilities and functions of a Operations Assistant Store Manager at The Home Depot. The OAM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. Throughout their training, OAMs in Training will become familiar with Manager on Duty duties and learn to manage various aspects of the store, including associates, sales, customer service, safety standards, product availability, store presentation, and overall profitability. They will learn to oversee the smooth operation of several key areas, including the Customer Service Desk, Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the Back Office. OASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and operational field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. OASM‑ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the OASM‑IT training period, which will be up to 6 weeks, the trainee will learn to execute OASM key responsibilities.
Key Responsibilities
50% Training and Preparing for Assistant Manager Position – Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, including review of associate performance and execution of the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
15% Customer Experience – Supervising associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure customer concerns are solved effectively and take necessary actions to resolve situations promptly.
15% Sales and Productivity – Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
10% Operations Management – Perform opening, closing MOD and other whole store focus responsibilities. Adhere to all company policies and procedures and hold associates accountable for following them. Command of store standard operating procedures (SOPs), especially those involving safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.
10% Safety – Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
Direct Manager / Direct Reports
Reports to Store Manager
Has 0 direct reports
Travel Requirements
Typically requires overnight travel less than 5% of the time
Physical Requirements
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8‑20 pounds)
Working Conditions
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion
Minimum Qualifications
Must be eighteen years of age or older
Must be legally permitted to work in the United States
Preferred Qualifications
Demonstrated ability to collaborate and work effectively with cross‑functional teams
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED
Preferred Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
Minimum Years Of Work Experience
3 years
Preferred Years Of Work Experience
3 years
Minimum Leadership Experience
2+ years of leadership experience
Preferred Leadership Experience
3+ years of leadership experience
Certifications
None
Competencies
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Resourceful
Seniority level Not Applicable
Employment type Full‑time
Job function Other
Industries Consumer Services
Location Corpus Christi, TX
Salary: $14.00‑$17.00 (approximately)
Referrals are encouraged for this position.
#J-18808-Ljbffr
Operations Assistant Store Manager in Training
role at
The Home Depot .
Position Purpose Operations Assistant Store Manager in Training (OASM‑IT) will gain hands‑on experience in the key responsibilities and functions of a Operations Assistant Store Manager at The Home Depot. The OAM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. Throughout their training, OAMs in Training will become familiar with Manager on Duty duties and learn to manage various aspects of the store, including associates, sales, customer service, safety standards, product availability, store presentation, and overall profitability. They will learn to oversee the smooth operation of several key areas, including the Customer Service Desk, Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the Back Office. OASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and operational field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. OASM‑ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the OASM‑IT training period, which will be up to 6 weeks, the trainee will learn to execute OASM key responsibilities.
Key Responsibilities
50% Training and Preparing for Assistant Manager Position – Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, including review of associate performance and execution of the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
15% Customer Experience – Supervising associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure customer concerns are solved effectively and take necessary actions to resolve situations promptly.
15% Sales and Productivity – Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
10% Operations Management – Perform opening, closing MOD and other whole store focus responsibilities. Adhere to all company policies and procedures and hold associates accountable for following them. Command of store standard operating procedures (SOPs), especially those involving safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.
10% Safety – Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
Direct Manager / Direct Reports
Reports to Store Manager
Has 0 direct reports
Travel Requirements
Typically requires overnight travel less than 5% of the time
Physical Requirements
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8‑20 pounds)
Working Conditions
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion
Minimum Qualifications
Must be eighteen years of age or older
Must be legally permitted to work in the United States
Preferred Qualifications
Demonstrated ability to collaborate and work effectively with cross‑functional teams
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED
Preferred Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
Minimum Years Of Work Experience
3 years
Preferred Years Of Work Experience
3 years
Minimum Leadership Experience
2+ years of leadership experience
Preferred Leadership Experience
3+ years of leadership experience
Certifications
None
Competencies
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Resourceful
Seniority level Not Applicable
Employment type Full‑time
Job function Other
Industries Consumer Services
Location Corpus Christi, TX
Salary: $14.00‑$17.00 (approximately)
Referrals are encouraged for this position.
#J-18808-Ljbffr